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Tech Stack
Tools & technologiesFlux
About the role
Key responsibilities & impact- Member of the Frauds & Claims team, serving as a direct interface with all teams
- Dispute management & member relations - 60%
- Primary point of contact for handling fraud-related inquiries
- Management of Intercom tickets
- Fraud analysis & detection - 25%
- Identification of recurring patterns
- Real-time monitoring of transaction flows
- Litigation & legal cases - 15%
- Handling complex cases
- External coordination and ensuring full traceability
Requirements
What you’ll need- Genuine rigor
- Strong attention to detail
- Ability to perform in a fast-moving environment
- Higher education (Bachelor's to Master's level — Bac+3 to Bac+5)
- Comfortable with digital tools (Intercom, Notion, Google Sheets)
- Operational proficiency in English
Benefits
Comp & perks- Alan health insurance
- One team day every semester
- A role with real, measurable impact
- A unique hybrid role
- Real responsibilities
- Learning alongside a team that directly shares practical operational knowledge
- Development within a leading regulatory environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fraud analysisdispute managementtransaction monitoringpattern identificationlitigation handling
Soft Skills
attention to detailgenuine rigorability to perform in fast-moving environment
Certifications
Bachelor's degreeMaster's degree