Design, plan, implement designated technology hardware and software systems
Maintain all assigned TDC Technology platforms, security policy, documentation, and configurations (parameters, patches, etc.)
Provide advanced maintenance, troubleshooting, and performance analysis on IT systems
Upgrade technologies to ensure they are current
Patch TDC technologies to resolve any security or functional issues
Provide management and executive reporting on the status and topics relevant to TDC IT Security and IT system operations
Perform impact to business analysis for operational changes, downtime, adopted policies and procedures
Execute designated systems to ensure business processes are maintained at the highest levels
Complete project deliverables on time per specifications
Ensure project deliverables maintain a balance of scope, schedule, and cost
Ensure project deliverables meet business customer expectations
Ensure project deliverable quality does not require rework to meet business expectations
Participate in the planning, implementation, administration and documentation of each assigned IT system
Understand, accept and manage your task assignments according to each assigned IT system project schedule and plan
Participate on engineering teams to implement system configurations as specified in each assigned IT system project
Participate on IT teams during all project tasks, and incident response actions
Review, select and coordinate third party products and vendor services as necessary in each assigned IT system project
Communicates company values, beliefs and norms to team members on an ongoing basis
Serves as a role model for company values
Provide assistance with application problem analysis, solutions and research
Mentor and motivate project team

Requirements

Bachelor’s degree in Technology or Business
1 to 2 years, or 3-5 years of progressively responsible experience, preferably within an insurance/medical industry
Excellent customer service skills
Excellent communication skills: verbal, face-to-face, and written
Strong, demonstrated experience in Infrastructure as Code techniques and implementations
Strong, demonstrated experience in heavily regulated code deployment and environment configuration
Experience with supporting data systems such as Databricks, Azure Fabric, and Azure Data Factory
Experience with Azure in infrastructure, IAAS and PAAS solutions
Wide technical knowledge and experience with technology environments, including server, network, storage and communications systems
Proficient understanding of technology systems characteristics, features, and integration capabilities
Proficient understanding of project management principles

Benefits

competitive compensation
incentive bonus plan
outstanding career opportunities
exceptional work environment
impressive benefits package
medical, family and bereavement leave
same-sex domestic partner benefits
short- and long-term disability programs
employee assistance program
health, dental, and vision insurance
health care tax-free spending accounts with a company match
401(k) and Roth IRA with company match, as well as catch-up plans for both
vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
paid holidays each calendar year
life and travel insurance
tax-free commuter benefits
in-person and online learning opportunities
cross-function career opportunities
business casual work environment
time off to volunteer
matching donations to qualifying nonprofit organizations
company-sponsored participation at non-profit events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Infrastructure as Codecode deploymentenvironment configurationperformance analysistroubleshootingproject management principlestechnology systems integrationsystem configurationssecurity policy managementdata systems support

Soft Skills

customer servicecommunicationmentoringteam collaborationproblem analysisproject deliverytime managementleadershiporganizational skillsadaptability

Certifications

Bachelor’s degree in TechnologyBachelor’s degree in Business