Enhance client satisfaction by delivering personalized, on-site support that strengthens relationships and delivers on our service of great technical expertise.
Help to improve operational efficiency by handling complex issues that remote teams cannot, preventing service bottlenecks.
Ensure the company can meet diverse client needs and maintain high service quality.
Requirements
A Bachelor’s Degree in a related field or equivalent experience
5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment. Specifics include:
Microsoft Windows Server (latest OS) and Exchange Online (or enterprise mail systems)
Experience working with the O365 ecosystem
Azure, Intune, Entra ecosystem
Active Directory, Group Policy
All current Microsoft Desktop Operating Systems
Experience with XenApp/RDS or other VDI technologies
Experience with Hypervisors (VMWare and Hyper-V)
Experience with managing private and public DNS
Experience with configuring firewalls
Experience with LAN and WAN technology and firewalls required, including but not limited to Cisco, Meraki, Fortinet, Aruba
Extensive hands-on experience with Windows Server and Exchange Online, including maintenance and support.
Microsoft Azure and/or Microsoft 365 certified
A drive for continuous learning and development
Benefits
Growth Opportunities: With dedicated career paths, you have great growth potential. Start in this role and work your way up to more Sr. level positions or pivot into a role within our Client Strategy team. In fact, iVenture had 59 internal promotions last year alone!
Comprehensive Insurance Plans: Enjoy a competitive benefits package that includes life insurance and long-term disability coverage.
Retirement Savings: Benefit from a 401K plan with a 4% match to help secure your future.
Health and Wellness: Stay active with a Peerfit membership, offering free sessions at local gyms and studios.
Paid Time Off: Start with 3 weeks of paid time off in your first year, increasing to 4 weeks in your second year.
Family Support: Take advantage of paid maternity, paternity, and foster leave to support your family needs.
Professional Development: Enhance your skills with paid certifications, training days, and access to our virtual lab.
Salary: An attractive compensation package awaits the successful candidate.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows ServerExchange OnlineO365 ecosystemAzureIntuneActive DirectoryGroup PolicyXenAppRDSDNS management