• Enhance client satisfaction by delivering personalized, on-site support that strengthens relationships and delivers on our service of great technical expertise.
• Help to improve operational efficiency by handling complex issues that remote teams cannot, preventing service bottlenecks.
• Ensure the company can meet diverse client needs and maintain high service quality.

Requirements

A Bachelor’s Degree in a related field or equivalent experience
5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment. Specifics include:
Microsoft Windows Server (latest OS) and Exchange Online (or enterprise mail systems)
Experience working with the O365 ecosystem
Azure, Intune, Entra ecosystem
Active Directory, Group Policy
All current Microsoft Desktop Operating Systems
Experience with XenApp/RDS or other VDI technologies
Experience with Hypervisors (VMWare and Hyper-V)
Experience with managing private and public DNS
Experience with configuring firewalls
Experience with LAN and WAN technology and firewalls required, including but not limited to Cisco, Meraki, Fortinet, Aruba
Extensive hands-on experience with Windows Server and Exchange Online, including maintenance and support.
Microsoft Azure and/or Microsoft 365 certified
A drive for continuous learning and development

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

Windows Server
Exchange Online
O365 ecosystem
Azure
Intune
Active Directory
Group Policy
XenApp
RDS
DNS management

Soft Skills

client satisfaction
relationship building
operational efficiency
problem solving
service quality
technical expertise
communication

Certifications & Qualifications

Microsoft Azure certified
Microsoft 365 certified

IT Systems Administrator

System Administrator

System Administrator

IT Systems Administrator/Engineer

Mac Systems Administrator