Seasonal Customer Support Representative

Great Minds

Seasonal Customer Support Representative managing customer inquiries and assisting with order support for Great Minds. Collaborating with the Operations and Sales teams in a remote capacity.

Posted 5/18/2026full-timeRemote • District of Columbia, Washington • 🇺🇸 United StatesJunior💰 $22 - $23 per hourWebsite

About the role

Key responsibilities & impact

Works collaboratively with Operations and Sales teams as well as other members of the Customer Support Team
Assists customers via incoming calls, voicemails, emails, and web inquiries regarding print product offerings, order placement, and shipping/receiving of materials
Routes inquiries to the appropriate Great Minds team(s) for assistance
Assists the team with various administrative tasks, including data collection and reporting
Practices consistent and concise communication with both customers and internal contacts
Keeps clear and meticulous records of customer interactions through the organization’s Customer Relationship Management (CRM) tool
Assists in CRM data validation and management
Tracks orders through various stages of fulfillment

Requirements

What you’ll need

1-3 years of experience in a customer service-related field
Self-motivated with excellent creative and proactive problem-solving skills
Strong interpersonal skills with the ability to navigate difficult conversations professionally
Willingness to learn about company products and policies to better assist customers
Ability to work in a fast-paced environment while managing multiple tasks and demands
Excellent communication, organization, and time-management skills
Highly proficient with Microsoft Office 365 (Outlook, Word, Excel)
Experience utilizing Salesforce or other CRM software (preferred)
Ability to work remotely in a professional and secure environment
Must have consistent high-speed internet access
Must supply your own equipment (Chromebooks or tablets are not systems-compatible)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Great Minds Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2007 📚 Education Education Great Minds is an educational company dedicated to developing high-quality instructional materials for students and teachers. It offers comprehensive curricula in mathematics, English language arts, and science, designed to build deep and enduring knowledge. Great Minds' products, such as the Eureka Math², Wit & Wisdom, and PhD Science, aim to advance equity in classrooms by engaging all learners. The company supports educators with professional learning resources and customizable teaching materials that align with state standards and focus on building essential skills and knowledge. Great Minds is committed to making educational opportunities accessible to every student and provides resources to help educators tailor instruction to meet diverse classroom needs. Seasonal Customer Support Representative Job not on LinkedIn 🔥 1 minute ago 🏛️ District of Columbia, Washington – Remote 💵 $21 - $23 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Works collaboratively with Operations and Sales teams as well as other members of the Customer Support Team
Assists customers via incoming calls, voicemails, emails, and web inquiries regarding print product offerings, order placement, and shipping/receiving of materials
Routes inquiries to the appropriate Great Minds team(s) for assistance
Assists the team with various administrative tasks, including data collection and reporting
Practices consistent and concise communication with both customers and internal contacts
Keeps clear and meticulous records of customer interactions through the organization’s Customer Relationship Management (CRM) tool
Assists in CRM data validation and management
Tracks orders through various stages of fulfillment 🎯 Requirements
1-3 years of experience in a customer service-related field
Self-motivated with excellent creative and proactive problem-solving skills
Strong interpersonal skills with the ability to navigate difficult conversations professionally
Willingness to learn about company products and policies to better assist customers
Ability to work in a fast-paced environment while managing multiple tasks and demands
Excellent communication, organization, and time-management skills
Highly proficient with Microsoft Office 365 (Outlook, Word, Excel)
Experience utilizing Salesforce or other CRM software (preferred)
Ability to work remotely in a professional and secure environment
Must have consistent high-speed internet access
Must supply your own equipment (Chromebooks or tablets are not systems-compatible) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Support Specialist, English 🔥 1 hour ago Mudflap 11 - 50 🚗 Transport 💸 Finance 🤝 B2B Website LinkedIn All Job Openings Customer Support Specialist at Mudflap providing essential support for independent truckers in the trucking industry. Addressing customer inquiries and troubleshooting issues in a fast-paced environment. 🇺🇸 United States – Remote 💵 $23 - $27 / hour 💰 Pre Seed Round on 2018-11 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required Customer Support Associate 🔥 3 hours ago Dotmatics 501 - 1000 🧬 Biotechnology 🔬 Science ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Customer Support Associate in Dotmatics' Customer Success Group resolving customer inquiries and technical issues with various teams. 🇺🇸 United States – Remote 💵 $25 - $35 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🦅 H1B Visa Sponsor Customer Support Specialist 🔥 5 hours ago Roadie 51 - 200 🚗 Transport 🛍️ eCommerce Website LinkedIn All Job Openings Customer Support Specialist helping Roadie customers via various communication channels. Proactively managing deliveries and ensuring exceptional user experiences in a remote-first setting. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Digital Customer Care Representative 🕒 Yesterday Casella Waste Systems, Inc. 1001 - 5000 🤝 B2B 👥 B2C ⚡ Energy Website LinkedIn All Job Openings Digital Customer Care Representative delivering exceptional customer service through digital channels. Handling inquiries and supporting growth opportunities in the waste and recycling industry. 🇺🇸 United States – Remote 💵 $20 / hour 🔥 Funding within the last year 💰 $37.5M Post-IPO Debt - Casella Waste Systems on 2025-08 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required Customer Service Associate 🕒 Yesterday Farmers Insurance 10,000+ employees ⚕️ Healthcare Insurance 💸 Finance Website LinkedIn All Job Openings Claims Customer Service Associate assisting customers with auto and homeowner claims inquiries. Responding to inquiries and documenting customer interactions in a fast-paced, remote environment. 🇺🇸 United States – Remote 💵 $18 - $20 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer servicedata collectionreportingCRM data validationorder tracking

Soft Skills

problem-solvinginterpersonal skillscommunicationorganizationtime-management