Senior Claims Representative, Bodily Injury

Great American Insurance Group

Senior Claims Representative managing bodily injury claims for National Interstate, a commercial transportation insurer. Investigating coverage and liability, negotiating settlements, and resolving complex claims on a hybrid schedule.

Posted 8/10/2026full-timeRichfield • Florida, Ohio • 🇺🇸 United StatesSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing bodily injury claims, including evaluating compensability and liability, conducting investigations, and negotiating settlements. Proficient in maintaining detailed claim files and ensuring compliance with industry laws and regulations.

Highest-signal resume keywords

Bodily Injury Claims ManagementClaims InvestigationNegotiation SkillsInsurance Policy KnowledgeAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingCompensability EvaluationLiability AssessmentSettlement NegotiationClaims Resolution

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving SkillsOrganizational SkillsRelationship Building

Certifications & Qualifications

Bachelor’s DegreeAssociate in Claims (AIC)

Industry Keywords

Property and Casualty InsuranceClaims Handling ProceduresInsurance CoverageIndustry Laws and RegulationsConfidential Information Management

About the role

Key responsibilities & impact

Manage an inventory of bodily injury claims to evaluate compensability and liability
Plan and conduct claim investigations to confirm coverage and determine liability, compensability, and damages
Determine and negotiate appropriate claim settlements and reserves within prescribed authority
Attend arbitrations, mediations, depositions, or trials as needed
Convey moderately complex coverage and settlement information to insureds, claimants, and external partners
Authorize payments within assigned authority limits and ensure timely payment
Maintain accurate and detailed claim files, including correspondence, reports, and settlement agreements
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
Minimum of 5 years of experience in property and casualty claims handling
Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
Ability to work within significant limits and authority on higher-complexity assignments
Strong analytical, negotiation, and problem-solving skills
Knowledge of insurance policies, coverage, and claims handling procedures
Knowledge of industry laws and regulations
Ability to organize and prioritize caseloads for timely claim resolution
Excellent interpersonal and communication skills
Ability to build relationships and lead negotiations
Proven ability to handle confidential information with discretion
Must be authorized to work in the United States without current or future employment visa sponsorship

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off
Paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits
Hybrid schedule with one remote workday per week