Business Systems Analyst – Operations

Gray

Business Systems Analyst supporting construction operations teams at Gray's Lexington, KY office. Collaborating with internal customers to enhance systems and processes for business operations.

Posted 6/13/2026full-timeLexington • Kentucky • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Serve as an ambassador by helping internal customers manage the system(s) and assists with the current processes and data analysis.
Work with other business systems analysts and the supported team to improve system(s) use and business operations.
Interpret the data and develop solutions and processes that provide value for the business.
Lead the end-to-end business analysis for complex, strategic enterprise-level projects.
Partner with business leadership to define project vision, prioritize initiatives, and align technology solutions with overarching business goals.
Architect future business processes and system solutions, defining how new technology will integrate into the organization.
Evaluate existing systems and processes to identify opportunities for major improvement and innovation.
Facilitate complex negotiations between diverse stakeholders to resolve conflicting requirements and drive consensus.
Act as a subject matter expert and thought leader on business analysis, change management, and technology solutions.
Research and participate in the software community to resolve issues where answers are unknown and implement solutions.
Maintain knowledge of trends and developments in software providers, vendors, and technology.
Oversee and maintain optimal performance of Procore with their day to day needs by answering questions and resolving complex issues within Procore and other operations systems.
Evaluate, support and optimize the business processes and systems that support Gray’s Enterprise Project Management solution (Procore) and other operations systems.

Requirements

What you’ll need

BS/BA in Computer Science, Business, Project Management, Finance, Accounting, Marketing, Sales, or related field; or equivalent combination of education and experience
Minimum 5 years business systems analyst experience
IIBA Entry Certificate in Business Analysis Certification or similar certification preferred
Technical project management and team coordination experience
Technically savvy with an understanding of database concepts, functional software setups, cybersecurity, and business processes
Must be well organized, efficient, results and detail-oriented, and able to work independently as well as a member of a team
Ability to interact and collaborate with team members across the organization.
Strong written and verbal communication skills.
Ability to write effective documentation including but not limited to requirements, process flow maps, and use cases
Ability to manage multiple tasks simultaneously
Previous change management experience
Effective problems solving skills
Collaborate with their coworkers, has patience and the capability to support end-users
Agile/Scrum experience

Benefits

Comp & perks

Competitive salary
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisdata analysisproject managementchange managementdatabase conceptsfunctional software setupscybersecurityAgileScrumprocess flow mapping

Soft Skills

organizational skillscommunication skillsproblem solvingcollaborationnegotiationdetail-orientedindependent workteamworkpatienceefficiency

Certifications

IIBA Entry Certificate in Business Analysis