Streaming Support Engineer – Tech

Gray Media

Streaming Support Engineer responsible for deployment, support, and maintenance of Gray Media’s advanced streaming infrastructure. Collaborating with technical and editorial teams to ensure smooth delivery across platforms.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $90,000 per yearWebsite

Tech Stack

Tools & technologies

CloudSwitchingTypeScript

About the role

Key responsibilities & impact

Deploy and manage streaming hardware, including Edge Encoders and GPIO-based workflows.
Configure and support SCTE-104/35 metadata insertion systems (e.g., Middleman, Crystal)
Provide Tier-2 support for streaming issues escalated from the Digital Support team.
Support Connected TV (CTV) Desk operations including VMIX integration and automation tools.
Monitor and troubleshoot FAST and Direct-To-Consumer (DTC) distribution systems.
Support various Master Control Systems and traditional broadcast systems.
Assist in the rollout of new Streaming infrastructure projects and initiatives.

Requirements

What you’ll need

Proficient in SCTE 104/35 digital ad insertion standards.
Experience with SRT, RTMP, HLS, and Transport Stream (TS) streaming protocols.
Working knowledge of SRT encoders, closed captioning workflows, and video switching infrastructure.
Hands-on experience with vMix, BitFocus Companion, and related live production tools.
Understanding of FAST channel architecture and DTC distribution platforms.
Familiar with master control systems, news production workflows, and GPIO-triggered automation.
Graphic systems including HTML-5 based systems (Flowics, Singular)
4+ years’ experience in a broadcast station or media production environment.
Experience supporting live streaming, OTT, or CTV distribution platforms.
Broadcast engineering certifications (e.g., SBE Certification).
Experience working with cloud-based playout or encoding systems.
Familiarity with digital rights management (DRM), ad tech, or OTT analytics platforms.

Benefits

Comp & perks

Comprehensive Medical(Rx), Dental, and Vision Coverage
Health Savings Account with Company contributions
Flexible Spending Account
Employer-paid life and disability benefits
Paid parental leave benefits
Adoption and Surrogacy Benefits
401(k) Plan, including matching and profit-sharing contributions
Employee Assistance Program
Voluntary benefits, including Hospital Indemnity, Critical Illness, Accident Insurance, and supplemental life insurance coverage
Paid Time Off, including Relocation PTO

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SCTE 104/35SRTRTMPHLSTransport StreamvMixBitFocus CompanionHTML-5closed captioning workflowsvideo switching infrastructure

Certifications

SBE Certification