Certified Gainsight Administrator

Gravyty

Certified Gainsight Administrator responsible for technical builds and data integrity in customer success operations. Building automated customer journeys and monitoring performance metrics.

Posted 4/17/2026part-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $35 per hourWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Execute the technical setup of Gainsight features including Data Designer, Rules Engine, Journey Orchestrator, and Health Scorecards.
Manage data ingestion from Salesforce and external sources.
Perform data cleaning and mapping to ensure 100% data integrity.
Build multi-step, automated email programs in Journey Orchestrator, including participant logic, token mapping, and multi-variant testing.
Develop sophisticated dashboards and reports that provide 'at-a-glance' visibility into customer health and OKR progress.
Proactively monitor rule success/failure logs, fix broken syncs, and optimize existing rules for better platform performance.
Maintain documentation of the technical builds and logic flows created so the CS Ops team understands the 'why' behind the 'how.'

Requirements

What you’ll need

Active Gainsight Certified Administrator (Level 3) is mandatory.
Expert-level understanding of Gainsight’s Data Object model (MDA) and how it interacts with Salesforce objects (Accounts, Contacts, Custom Objects).
Experience using calculated fields, TO_STRING / TO_DATE transformations, and complex filters in Data Designer.
Strong grasp of the Gainsight-Salesforce connector and the ability to troubleshoot sync errors between the two platforms.
Ability to take a written business requirement and visualize the step-by-step logic needed to build it in the Rules Engine.
Experience with Survey logic and conditional formatting within JO.
Background in SQL or advanced Excel (for complex data manipulation).
Previous experience in a high-growth SaaS environment focusing on Renewals and Expansions.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Gravyty Website LinkedIn All Job Openings 51 - 200 employees 📚 Education 🤝 Non-profit 🤖 Artificial Intelligence Education
Non-profit
Artificial Intelligence Gravyty is an AI-powered SaaS platform that helps colleges, universities, K-12 schools and nonprofits personalize outreach, automate student support, and scale alumni engagement and fundraising. It provides virtual assistants (chat and voice), live assistants, SMS/WhatsApp messaging, telephony, email automation, personalized video, and integrations with CRM, SIS and LMS systems, plus analytics and no-code workflow tools to improve enrollment, retention and donor pipeline outcomes. Certified Gainsight Administrator Job not on LinkedIn 🔥 1 minute ago 🇺🇸 United States – Remote 💵 $35 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior 🖥️ Administration Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Execute the technical setup of Gainsight features including Data Designer, Rules Engine, Journey Orchestrator, and Health Scorecards.
Manage data ingestion from Salesforce and external sources.
Perform data cleaning and mapping to ensure 100% data integrity.
Build multi-step, automated email programs in Journey Orchestrator, including participant logic, token mapping, and multi-variant testing.
Develop sophisticated dashboards and reports that provide 'at-a-glance' visibility into customer health and OKR progress.
Proactively monitor rule success/failure logs, fix broken syncs, and optimize existing rules for better platform performance.
Maintain documentation of the technical builds and logic flows created so the CS Ops team understands the 'why' behind the 'how.' 🎯 Requirements
Active Gainsight Certified Administrator (Level 3) is mandatory.
Expert-level understanding of Gainsight’s Data Object model (MDA) and how it interacts with Salesforce objects (Accounts, Contacts, Custom Objects).
Experience using calculated fields, TO_STRING / TO_DATE transformations, and complex filters in Data Designer.
Strong grasp of the Gainsight-Salesforce connector and the ability to troubleshoot sync errors between the two platforms.
Ability to take a written business requirement and visualize the step-by-step logic needed to build it in the Rules Engine.
Experience with Survey logic and conditional formatting within JO.
Background in SQL or advanced Excel (for complex data manipulation).
Previous experience in a high-growth SaaS environment focusing on Renewals and Expansions. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Office Administrator 🔥 12 hours ago US Swim School Association 1 - 10 🤝 Non-profit 📚 Education ⚽ Sports Website LinkedIn All Job Openings Office Administrator at Charleston Swim School managing daily operations and enhancing student experiences. Supporting team through administrative tasks and customer service in a remote setting. 🇺🇸 United States – Remote 💵 $17 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior 🖥️ Administration Semester Lecturer – Health System Pharmacy Administration, Leadership Capstone Course 🕒 2 days ago The Ohio State University, Main Campus 1 - 10 📚 Education Website LinkedIn All Job Openings Semester Lecturer developing and delivering coursework related to health-system pharmacy practice. The Ohio State University College of Pharmacy seeks a dedicated educator in the remote position. 🇺🇸 United States – Remote ⏱ Part Time 🟠 Senior 🖥️ Administration Grant & Contract Administrator 🕒 April 10 PHNX Materials 1 - 10 🌾 Agriculture ⚡ Energy 🔬 Science Website LinkedIn All Job Openings Grant & Contract Administrator responsible for financial management of federal and state funding. Overseeing DOD contracts and ensuring compliance with billing and accounting standards. 🇺🇸 United States – Remote 💵 $25 - $32 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior 🖥️ Administration Azure, M365 Administrator 🕒 April 10 Mobius Logic, Inc. 11 - 50 Website LinkedIn All Job Openings Azure & Microsoft 365 Systems Administrator handling cloud environments and service management for Mobius Logic, Inc. Collaborating with System Administrators to support Azure and Microsoft 365 tenants. 🇺🇸 United States – Remote ⏱ Part Time 🟡 Mid-level 🟠 Senior 🖥️ Administration Regional Site Administrator 🕒 March 31 UW Medicine 10,000+ employees ⚕️ Healthcare Insurance 📚 Education Website LinkedIn All Job Openings Regional Site Administrator coordinating clinical education for osteopathic medical students at PNWU. Manage rotations, schedules, and relationships with clinical preceptors in a remote capacity. 🇺🇸 United States – Remote 💵 $48k - $72k / year 💰 $20M Grant on 2023-01 ⏱ Part Time 🟢 Junior 🟡 Mid-level 🖥️ Administration View More Administrator Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

GainsightData DesignerRules EngineJourney OrchestratorHealth Scorecardsdata cleaningdata mappingSQLadvanced Excelcalculated fields

Soft Skills

problem-solvingvisualizationdocumentationcommunication

Certifications

Gainsight Certified Administrator (Level 3)