Gravite

Operations

• Investigate performance- dig into KPIs (bid rate, win rate, CPM, spend, revenue) to find growth opportunities or losses, and get to the root cause, not just the symptom.
• Act as a strategic advisor to our Account Managers working with DSPs/SSPs, by providing data-driven insights and actionable recommendations to grow the accounts.
• Contribute to QBRs, reporting dashboards, and performance analysis that strengthen partner relationships and drive results.
• Own specific projects end-to-end — e.g. rolling out a new ad format to the partners, launching CTV traffic, or introducing a new tool or vendor — from planning through execution and results.
• Be the internal go-to on RTB mechanics questions — bid request/response fields, macros, timeouts, QPS caps, notifications, etc.
• Work closely with engineering to resolve integration issues, reporting discrepancies, and IVT/fraud flags.
• Work closely with the product team, feeding performance and partner insights into the roadmap and giving input on upcoming features.
• Maintain operational documentation and process workflows so the team's knowledge doesn't live only in people's heads.
• Keep an eye on IAB Tech Lab standards (OpenRTB, TCF, GPP, MSPA, schain, ads.txt) and flag compliance gaps before they become problems.

Ad Operations Manager