Temporary Operations Analyst

Gravie

Operations Analyst responsible for processing HRA forms and auditing plans for Gravie's health benefits solutions. Collaborating across departments to ensure customer support and member resolutions.

Posted 8/3/2026contractMinneapolis • Minnesota • 🇺🇸 United StatesJunior💰 $19 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ICHRA Operations, including enrollment processes, payments, and carrier relations, while effectively collaborating with cross-functional teams to resolve financial discrepancies and enhance member experiences.

Highest-signal resume keywords

ICHRA Operations ExperienceHRA Enrollment ManagementFinancial ReportingProblem-Solving SkillsAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HRA EnrollmentFinancial AdjustmentsPlan Discrepancy ResearchRecoupmentsSubstantiation

Soft Skills

CollaborationDecision-MakingFlexibility

Industry Keywords

ICHRAMember ServicesAccount ManagementFinancial Operations

About the role

Key responsibilities & impact

Process financial reports that need to be completed within a timely manner.
Process various incoming HRA forms from members to help them enroll and be reimbursed.
Manually load HRA enrollments and plans for members.
Support ICHRA Ops with HRA Management functions including, but not limited to: HRA enrollments, HRA tier audits, recoupments, and substantiation.
Work with Account Management and Member Services to resolve financial tasks and escalations.
Support the Application Coordinators with files submitted by members for processing.
Understand the ICHRA enrollment process to be able to identify plan and premium discrepancies.
Support ICHRA Operations Payment Analyst with plan/premium discrepancy research and financial adjustments.
Actively work with the Financial Operations Analyst to research and resolve issues related to invoices.
Be able to identify and submit issues in correlation to the member experience.
Be willing to maintain a flexible work schedule, based upon the needs of the business.

Requirements

What you’ll need

1+ years experience in ICHRA Operations with experience in ICHRA enrollment, payments, and carrier relations.
Ability to independently research, learn, and apply new techniques from self-study and external resources.
Strong attention to detail, with the ability to distill insights that support informed decision-making.
Excellent problem-solving skills and the ability to collaborate with cross-functional teams to drive operational excellence.

Benefits

Comp & perks

Alternative medicine coverage
Flexible PTO
Up to 16 weeks paid parental leave
Paid holidays
401k program
Transportation perks
Education reimbursement
2 days of paid paw-ternity leave