Gravie

Communications Specialist

Gravie

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $63,375 - $105,625 per year

About the role

  • Support segmentation updates, manual data uploads, audience list refreshes and QA within Braze.
  • Support execution of ongoing member‐engagement campaigns (launch, monitoring, optimization).
  • Coordinate communications reviews with external partners (virtual-care, navigation programs, vendor support) including scheduling reviews, collecting assets, ensuring brand/tone alignment.
  • Organize inbound collateral and communications requests from AM/IM, Clinical, Product, Gravie Care, Finance and other teams; maintain intake tracking, version control, prioritization, deadlines, and ensure necessary internal approvals.
  • Become proficient in Gravie’s brand guidelines and tone of voice for members, employers and brokers; review/edit templated partner communications for brand and messaging alignment.
  • Conduct audits of member/employer-facing communications and collateral to ensure accuracy; update when plan or product changes impact messaging.
  • Provide support for member‐ and employer‐pharmacy communications as required.
  • Assist in the development of new collateral as identified by Manager.

Requirements

  • 3+ years’ experience in communications, marketing operations, CRM/campaign support, or similar.
  • Familiarity with CRM software (Braze or comparable) and digital marketing workflows.
  • Strong written and verbal communication skills; comfortable reviewing and editing messaging for brand, tone, consistency, accuracy.
  • Excellent organizational skills; able to manage multiple inbound requests, track status, and deliver on deadlines.
  • Comfortable working cross-functionally with Product, Clinical, Operations, AM/IM and external vendors.
  • Some experience in or familiarity with health-benefits communications or regulated industries.
Benefits
  • Standard health and wellness benefits
  • Alternative medicine coverage
  • Generous PTO
  • Up to 16 weeks paid parental leave
  • Paid holidays
  • 401k program
  • Transportation perks
  • Education reimbursement
  • Paid paw-ternity leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM supportcampaign supportaudience segmentationdata uploadsmember engagementcommunication auditscollateral developmentversion controldigital marketing workflows
Soft Skills
written communicationverbal communicationorganizational skillscross-functional collaborationediting skillsprioritizationdeadline management