Senior Quality Manager

Graphic Packaging International, LLC

Quality Sr Manager leading audits, SQF compliance, CAPA, and continuous improvement for a major paperboard packaging manufacturer. Managing plant-wide quality systems and customer escalations in Shelbyville, Illinois.

Posted 8/19/2026full-timeShelbyville • Illinois • 🇺🇸 United StatesSenior💰 $110,900 - $147,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in quality leadership within manufacturing and food production environments, focusing on compliance with SQF, HACCP, and GMP standards. Proficient in data analysis, continuous improvement methodologies, and leading internal audits to enhance operational performance and drive quality culture.

Highest-signal resume keywords

Quality Leadership ExperienceSQF KnowledgeLean Six Sigma Green BeltData Analysis ProficiencyInternal Audit Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Management SystemsRoot Cause AnalysisCorrective And Preventive ActionsContinuous ImprovementProcess Control

Soft Skills

Organizational SkillsCommunication SkillsPresentation SkillsCustomer-Facing SkillsCoaching And Training

Tools & Technologies

MinitabExcelPowerPoint

Industry Keywords

ManufacturingFood ProductionPharmaRegulated EnvironmentsAudit Readiness

About the role

Key responsibilities & impact

Audit, monitor, and determine manufacturing process and output quality against internal and regulatory standards
Test random samples of finished goods
Report manufacturing process deviations and finished-goods defects
Liaise with Quality Assurance to troubleshoot and resolve problems
Implement continuous improvement initiatives using Lean methodologies and principles
Direct plant-wide quality systems and compliance activities
Serve as primary internal auditor for SQF and customer-specific audit readiness
Lead audit preparation, inspections, corrective-action follow-up, and compliance activities
Ensure quality and food safety standards are executed and sustained
Manage customer escalations and quality concerns
Lead root cause analysis investigations and develop and implement corrective and preventive actions
Partner with Operations and Continuous Improvement teams to reduce defects, improve process control, enhance operational performance, and drive cost-saving initiatives
Use data analysis and quality tools to identify trends, evaluate process performance, and support data-driven decisions
Follow plant, process, hygiene, allergen, and SQF procedures
Report potentially unsafe food conditions or customer complaints
Participate in SQF root cause and corrective actions

Requirements

What you’ll need

Bachelor's degree required/preferred or equivalent combination of education and experience
BA or equivalent plus 6 years related experience, or MA plus 4 years related experience
5–7+ years of quality leadership experience in manufacturing, packaging, food production, pharma, or other regulated environments
Experience managing customer complaints, escalations, root cause investigations, and CAPA activities
Strong knowledge of SQF, HACCP, GMP, Quality Management Systems (QMS), and audit readiness
Experience leading internal audits and maintaining compliance with quality and food safety standards
Lean Six Sigma knowledge, preferably Green Belt level
Data analysis and continuous improvement experience
Proficiency with Minitab, Excel, and PowerPoint
Prior people leadership experience, including coaching, training, and managing direct reports
Strong organizational, communication, presentation, and customer-facing skills
Ability to prioritize competing demands, drive quality culture, and work cross-functionally across plant operations
Ability to perform essential functions with or without reasonable accommodation

Benefits

Comp & perks

Compensation and benefits programs described as among the industry's best
Equal opportunity, inclusive, barrier-free recruitment and hiring process
Reasonable accommodation available for disabilities