Graphic Packaging International, LLC

Customer Advocate II

Graphic Packaging International, LLC

full-time

Posted on:

Location Type: Office

Location: ConcordNew HampshireUnited States

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Salary

💰 $49,040 - $61,300 per year

Tech Stack

About the role

  • Provide accurate and continual communications to internal and external customers on any aspect of order fulfillment
  • Order and inventory management based on forecast and other modeling
  • Manage on time and in full shipments
  • Project management for our external customers (developing new business with existing customers)
  • Achieve all goals associated with cash flow for GPI as associated for their account
  • Participate in Lean Sigma projects and deploy continuous improvement initiatives
  • Develop strong relationships with internal and external customer contacts
  • Liaison between GPI and our customer on all aspects of account management
  • All other duties as assigned

Requirements

  • 2-5 years’ work experience or proven track record for success
  • Four year degree in applicable field of study or compensatory work experience
  • Solid understanding of customer account management
  • General understanding and experience with ERP business applications (SAP preferred)
  • High degree of organization and attention to detail
  • Successful time management and prioritization skills
  • Effective written and oral communication
  • Microsoft Office Skills
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
order managementinventory managementproject managementLean Sigmacontinuous improvementcustomer account managementERP business applicationsSAPMicrosoft Office
Soft Skills
communicationorganizationattention to detailtime managementprioritizationrelationship building