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Patient Champion – Spanish Speaking
Grapefruit HealthPatient Champion conducting remote phone-based interactions for healthcare organizations. Engaging clinical students with patients while ensuring HIPAA compliance and confidentiality.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in conducting telephonic patient assessments and wellness check-ins while maintaining HIPAA compliance. Fluent in Spanish, with strong verbal communication skills and the ability to work independently in a remote environment.
Highest-signal resume keywords
Fluent In SpanishTelephonic Patient AssessmentsHIPAA CompliancePatient OutreachHealthcare Program Enrollment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient AssessmentsTelephonic CommunicationDocumentationEvidence-Informed ProtocolsPatient Safety Escalation
Soft Skills
Strong Verbal CommunicationIndependent WorkReliability
Tools & Technologies
The GroveGrapefruit Health PlatformComputerCell Phone
Industry Keywords
HealthcarePatient ConfidentialityOnboarding TrainingWellness Check-InsRemote Environment
About the role
Key responsibilities & impact- Conduct structured phone-based interactions with patients on behalf of partner healthcare organizations
- Using software, follow evidence-informed protocols to check in on patients, complete assessments, and escalate concerns when needed
- Complete a minimum of 6 hours of patient outreach per week (approximately 12–18 calls), on a schedule you build around your coursework
- Conduct structured telephonic assessments and wellness check-ins using The Grove (Grapefruit Health’s platform)
- Document interaction outcomes accurately within the platform
- Escalate patient safety concerns to a licensed clinical supervisor in real time
- Maintain strict HIPAA compliance and patient confidentiality at all times
- Participate in onboarding training and ongoing check-ins
Requirements
What you’ll need- U.S. based required
- MUST be fluent in speaking and understanding Spanish
- Must be actively enrolled in a healthcare program at a college/university: nursing, pharmacy, social work, medical assisting, dietitians, CNA, or similar
- Must have a compatible computer and cell phone with SMS
- Must be able to work at least 6 hours/week
- A quiet, private workspace free of background noise or distractions
- Strong verbal communication skills, or a genuine desire to develop them
- Comfort working independently in a remote environment
- Reliable availability for a minimum of 6 hours per week
- Two-minute or less video explaining why you would be a good fit for Grapefruit Health and why you think learning how to perform care telephonically is important to prepare you to become a clinician.
Benefits
Comp & perks- Verifiable healthcare experience for your resume before graduation
- Confidence and fluency in patient communication
- Familiarity with a real clinical software used in professional settings
- The satisfaction of genuinely improving patient outcomes