Senior Program Manager

Granicus

Lead early adoption and product readiness for AI features at Granicus, a GovTech innovator. Collaborate with cross-functional teams to ensure a smooth rollout of new capabilities.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $73,800 - $134,800 per yearWebsite

About the role

Key responsibilities & impact

Own and manage early-stage adoption for new AI features and products
Define program goals, timelines, and success criteria
Coordinate customer participation with Sales, Presales, and Implementation partners
Collect and synthesize feedback to inform product improvements and release decisions
Partner with Product and Engineering teams to support release readiness planning
Track and coordinate resolution of issues identified during early adoption
Support validation that new releases continue to perform as expected across existing functionality
Serve as a central point of coordination across Engineering, Design, Presales, and Implementation
Facilitate regular check ins focused on readiness, risks, and launch coordination
Provide clear visibility into early adoption outcomes and readiness status

Requirements

What you’ll need

7+ years of experience in program management, product operations, or delivery leadership
Experience working cross functionally with technical and customer facing teams
Strong organizational and communication skills
Ability to manage multiple workstreams in a fast-paced environment
Experience with AI, data driven, or SaaS products
Background in B2B or public sector technology
Experience running beta, pilot, or early access programs

Benefits

Comp & perks

Flexible Time Off – Take the time you need to rest, recharge, and live your life.
Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
Work From Home Reimbursement – Support a productive home office environment.
Multiple Health Plan Options – Including a 100% employer-paid plan.
Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
Fitness Reimbursement Program – Stay active, your way.
On-Demand Mental Health Support – Access to Headspace and other wellness tools.
Paid Parental Leave – For both birthing and non-birthing parents.
Traditional & Roth 401(k) – With a generous company match.
Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
Online Learning Platforms – Fuel your professional development.
Competitive Salary & Bonuses – Your contributions are valued and rewarded.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementproduct operationsdelivery leadershipAIdata drivenSaaSbeta programspilot programsearly access programs

Soft Skills

organizational skillscommunication skillscross-functional collaborationmulti-taskingcoordinationfeedback synthesisrisk managementvisibility into outcomes