Communications Coordinator

Granicus

Communications Coordinator managing the design and delivery of omnichannel campaigns for government entities. Collaborating on insights and effectiveness improvements in a fast-paced remote team environment.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Contribute to the design, development, and delivery of omnichannel campaigns and content
Collaborate with experience design practitioners and data analysts to assess and improve effectiveness
Support key message development and evaluation of current customer content
Develop email campaign plans, A/B testing, campaign building, segmentation, and outreach tracking strategies
Analyze customer data for effective audience segmentation and implement personalized messaging strategies
Monitor and analyze the performance of email and SMS campaigns, refining messaging and improving future campaigns
Draft content for email, SMS, social media, and web-based campaigns
Ensure alignment of technical solutions with reporting needs, pulling data and insights to measure campaign effectiveness

Requirements

What you’ll need

1+ years of email campaign support, preferably in a digital/social media company serving government or at a government agency
Strong understanding of email and web writing best practices, including adhering to proper reading grade levels and accessibility requirements
Demonstrated ability to write clear and concise email, SMS, and web copy, with a focus on concise messaging and engagement-driving efforts
Ability to create content across email, SMS, social, and web, guided by best practices for A/B testing and data-driven insights
Ability to consistently perform against simultaneous projects in a fast-paced environment
Enthusiasm for working with government
Awareness and understanding of government news and digital communications industry developments that apply to the position and responsibilities

Benefits

Comp & perks

Professional development opportunities
Flexible working arrangements
Coffee with the CEO sessions
Employee Resource Groups to encourage diverse voices
Wellness communities on Microsoft Teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

email campaign supportA/B testingaudience segmentationpersonalized messaging strategiescontent developmentcampaign buildingoutreach trackingdata analysisperformance monitoringcopywriting

Soft Skills

clear communicationconcise messagingproject managementadaptabilitycollaborationengagement-driven effortsattention to detailenthusiasm for government workability to work in fast-paced environmentwriting best practices