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About the role
Key responsibilities & impact- Generate demand through targeted outreach initiatives.
- Conduct a high volume of AI discovery calls with public sector prospects.
- Run structured discovery to identify customer’s highest-value AI and process automation opportunities.
- Own opportunity progression from initial conversation through qualified opportunity.
- Scope and propose pre-sales engagements, including workshops and demonstrations.
- Maintain disciplined pipeline hygiene in Salesforce.
- Partner with RevOps and Marketing on lead routing and qualification criteria.
- Surface strategic customer patterns to help sharpen Granicus’ AI solution and GTM strategy.
- Collaborate with Account Executives to identify Granicus AI opportunities.
Requirements
What you’ll need- 5+ years in a customer-facing pre-sales, solution consulting, customer success, or discovery-focused role at a software company.
- Demonstrated expertise running a high volume / cadence of customer meetings.
- Fluent in AI, automation, and agentic concepts.
- Strong discovery skills: you ask sharp questions, listen for signal, and translate customer language into business problems and use cases.
- Experience operating in a matrixed go-to-market model alongside AEs, BDRs, marketing, and technical specialists.
- Public sector or govtech experience: familiarity with state and local government pain points, procurement, and budget cycles is a plus.
- Proven track record of generating qualified opportunities and partnering with sales.
- Excellent written and verbal communication skills; comfortable presenting to director and executive-level government stakeholders.
- Salesforce proficiency and disciplined CRM hygiene.
Benefits
Comp & perks- Flexible Time Off – Take the time you need to rest, recharge, and live your life.
- Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
- Work From Home Reimbursement – Support a productive home office environment.
- Multiple Health Plan Options – Including a 100% employer-paid plan.
- Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
- Fitness Reimbursement Program – Stay active, your way.
- On-Demand Mental Health Support – Access to Headspace and other wellness tools.
- Paid Parental Leave – For both birthing and non-birthing parents.
- Traditional & Roth 401(k) – With a generous company match.
- Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
- Online Learning Platforms – Fuel your professional development.
- Competitive Salary & Bonuses – Your contributions are valued and rewarded.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AIautomationdiscovery skillspre-sales engagementsworkshopsdemonstrationspipeline managementqualified opportunitiescustomer meetingsbusiness use cases
Soft Skills
communication skillslistening skillscollaborationquestioning skillspresentation skills
