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Senior Marketing Automation Consultant
Granicus. Expand and lead complex onboarding and implementation projects for new clients, ensuring seamless integration and adoption of the marketing automation platform .
About the role
Key responsibilities & impact- Expand and lead complex onboarding and implementation projects for new clients, ensuring seamless integration and adoption of the marketing automation platform
- Serve as a trusted strategic advisor to clients, translating marketing goals into actionable automation strategies using creative solutions from a comprehensive view
- Design and execute advanced marketing automation programs, including lead scoring, multi-step nurture campaigns, and dynamic segmentation
- Develop and deliver customized training sessions for clients on advanced platform features and strategic use cases
- Present strategic insights, performance reports, and optimization plans to clients and internal stakeholders
- Collaborate with cross-functional teams to align marketing automation efforts with broader digital marketing strategies
- Lead initiatives to improve departmental processes, efficiency, and scalability in partnership with the Manager of Marketing Automation
- Mentor junior team members and contribute to the development of internal best practices and training materials
- Stay current with industry trends, emerging technologies, and best practices in marketing automation and digital strategy
- Contribute to thought leadership through internal documentation, webinars, and client-facing content
Requirements
What you’ll need- 3+ years of hands-on experience in marketing automation, digital strategy, and customer experience, preferably in a software/tech or agency environment working with Destination Marketing Organizations (DMOs)
- Proven success in a client-facing role with strategic influence and leadership responsibilities
- Expert knowledge of marketing automation platforms (Act-On preferred) and their integration with CRM systems
- Advanced analytical skills with experience in campaign performance analysis and optimization
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels
- Experience mentoring or leading junior team members
- Proficiency in Microsoft Excel, data analysis, and analytics/tracking tools
- Ability to manage multiple projects independently while contributing to team goals
- Detail-oriented with a strong sense of accountability and ownership
- Demonstrated ability to work independently, manage multiple projects, and thrive in a fast-paced, dynamic environment
- Strong travel and tourism industry knowledge
Benefits
Comp & perks- Flexibility & Balance
- Flexible Time Off – Take the time you need to rest, recharge, and live your life.
- Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
- Work From Home Reimbursement – Support a productive home office environment.
- Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan.
- Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
- Fitness Reimbursement Program – Stay active, your way.
- On-Demand Mental Health Support – Access to Headspace and other wellness tools.
- Family & Future Paid Parental Leave – For both birthing and non-birthing parents.
- Traditional & Roth 401(k) – With a generous company match.
- Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
- Growth & Recognition Online Learning Platforms – Fuel your professional development.
- Competitive Salary & Bonuses – Your contributions are valued and rewarded.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
marketing automationdigital strategycustomer experiencecampaign performance analysisdata analysisanalyticslead scoringmulti-step nurture campaignsdynamic segmentationCRM integration
Soft Skills
communicationpresentationstrategic influenceleadershipmentoringdetail-orientedaccountabilityindependencecollaborationproblem-solving