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About the role
Key responsibilities & impact- Manage multiple Granicus projects on schedule and with high quality from kick-off to launch.
- Maintain project plans including status, issues, and opportunities for assigned implementations.
- Advocate and evangelize 'best practices' to ensure long term success and value for Granicus clients.
- Ensure implementations meet client specific missions and solve core challenges around digital communications.
- Facilitate online client training and if required onsite training (minimal travel required).
- Ability to deploy all OneView products for local, county and state clients.
- Work directly with Project Managers, Technical Consultants and Product Trainers for the implementation of our OneView Products as needed for specific technical items.
- Ability to work directly with customers on issues or implementation matters.
Requirements
What you’ll need- 5+ years of experience working in software/tech, specifically with Implementations.
- Ability to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions.
- Basic understanding of technology and the ability to learn innovative technologies.
- Passion for customers.
- Relentless commitment to doing the most valuable work first.
- Record of accomplishment of functioning well in a fast-paced, dynamic environment with competing demands.
- Excellent communications skills – listening, verbal, and written.
Benefits
Comp & perks- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions
- Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
- We bring in special guests from time to time to discuss issues that impact our employee population
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementimplementationdigital communicationsOneView productsbusiness case evaluationtechnology understanding
Soft Skills
customer advocacycommitment to valueadaptabilitycommunication skillsteam collaboration