Granicus

Salesforce Operations Manager

Granicus

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $98,000 - $112,000 per year

Tech Stack

About the role

  • Lead the strategic direction of Salesforce Sales Cloud for the revenue-generating organization
  • Act as the primary business owner for Sales Cloud, balancing seller usability with data quality and governance
  • Own business analysis for all Salesforce Sales Cloud enhancements and changes
  • Translate business needs into clear requirements and partner with technical teams to deliver solutions
  • Own all Salesforce Sales Cloud training content and delivery for revenue teams
  • Develop and maintain scalable training assets, job aids, and process documentation
  • Own Salesforce-related integrations across the revenue technology stack
  • Manage stakeholders, timelines, milestones, and dependencies

Requirements

  • Revenue Operations background with strong understanding of sales processes and GTM workflows
  • 5+ years of Salesforce experience, including Sales Cloud and reporting
  • 2+ years of project management experience, including: Stakeholder management, Milestone and dependency tracking, End-to-end ownership of cross-functional initiatives
  • Demonstrated ability to translate business needs into scalable system and process solutions
  • Strong written and verbal communication skills
Benefits
  • Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  • Work From Home Reimbursement – Support a productive home office environment.
  • Multiple Health Plan Options – Including a 100% employer-paid plan.
  • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
  • Fitness Reimbursement Program – Stay active, your way.
  • On-Demand Mental Health Support – Access to Headspace and other wellness tools.
  • Paid Parental Leave – For both birthing and non-birthing parents.
  • Traditional & Roth 401(k) – With a generous company match.
  • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
  • Online Learning Platforms – Fuel your professional development.
  • Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceSales Cloudbusiness analysisreportingproject managementstakeholder managementmilestone trackingdependency trackingprocess documentationsystem solutions
Soft Skills
communicationleadershiporganizationalcollaborationproblem-solvingadaptabilityanalytical thinkingtraining deliveryrequirements gatheringusability focus