Granicus

Principal Product Manager

Granicus

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $129,000 - $145,000 per year

Job Level

Lead

About the role

  • Define and communicate the vision and strategy for the CRM portfolio, balancing innovation with legacy product support.
  • Act as the primary owner of the product roadmap, ensuring alignment with business goals and market trends.
  • Drive the successful implementation and adoption of the new CRM platform, including migration planning and customer onboarding.
  • Oversee maintenance and incremental improvements for CRM products to sustain customer satisfaction and revenue.
  • Lead and mentor two Product Managers, providing coaching and career development.
  • Collaborate with engineering, design, marketing, and customer success teams to deliver roadmap priorities on time and within scope.
  • Apply data-driven decision-making to prioritize trade-offs and clarify requirements throughout the agile development lifecycle.
  • Participate in PI planning, sprint ceremonies, and retrospectives to ensure alignment and execution.
  • Define success metrics, monitor product performance, and communicate progress to stakeholders and executive leadership.

Requirements

  • 5+ years of product management experience, including leadership of complex product portfolios.
  • Proven success in SaaS product strategy and execution, ideally within CRM or marketing technology domains.
  • Experience managing platform transitions or large-scale product migrations.
  • Strong understanding of agile methodologies and scaled frameworks (e.g., SAFe).
  • Technical fluency to engage with engineering teams on APIs, data models, and system architecture.
  • Exceptional communication and stakeholder management skills.
  • Ability to build business cases and make data-driven decisions.
  • Experience in tourism, destination marketing, or related industries is a plus.
  • Ability to influence without authority and champion change when needed.
  • Strong analytical and problem-solving skills.
  • Ability to balance strategic vision with tactical execution in a fast-paced environment.
  • Passion for customers and delivering exceptional user experiences.
  • Ability to build strong working relationships across all levels of the organization and with distributed teams.
Benefits
  • Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  • Work From Home Reimbursement – Support a productive home office environment.
  • Multiple Health Plan Options – Including a 100% employer-paid plan.
  • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
  • Fitness Reimbursement Program – Stay active, your way.
  • On-Demand Mental Health Support – Access to Headspace and other wellness tools.
  • Paid Parental Leave – For both birthing and non-birthing parents.
  • Traditional & Roth 401(k) – With a generous company match.
  • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
  • Online Learning Platforms – Fuel your professional development.
  • Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementSaaS product strategyagile methodologiesSAFeAPIsdata modelssystem architectureproduct roadmapmigration planningsuccess metrics
Soft Skills
communicationstakeholder managementanalytical skillsproblem-solvinginfluence without authoritychampion changerelationship buildingmentoringdata-driven decision-makingstrategic vision