Granicus

Technical Director, Product Management

Granicus

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Lead and manage a team of technical product managers to ensure the success of products, platform services and implementation
  • Manage the long-term technical product vision with a focus on architecture, scalability, integrations, and technical feasibility and can translate that vision into tangible, actionable plans
  • Develop and execute specific product features, from ideation to implementation
  • Prioritize product deliverables against competing high-value features, clearly understanding trade-offs
  • Utilize data-driven insights to decide when, what and how to deliver appropriate product scope
  • Proven ability to communicate, present, and sell your ideas to senior executives
  • Bring a detailed eye for user experience and design to ensure features drive high adoption, amazing quality and customer enthusiasm
  • Facilitate ideation within a specific product area through internal brainstorming, user outreach, feedback and usage data analysis, and intimate knowledge of the competitive landscape
  • Establish shared vision across the company by building consensus on priorities leading to product execution and launch
  • Support a team of world-class engineers, product managers and designers throughout product lifecycle acting as a bridge between engineering and product strategy
  • Define, analyse, and report on the metrics that determine the success of feature launches or experiments
  • Monitor adoption, usage and revenue impact of new services and enhancements and report on release impact as necessary
  • Engage with customers through a variety of channels and serve as the voice of the customer internally
  • Engage with the internal Implementation Services teams to understand, prioritize and productize specific customer needs.
  • Act as a mentor and resource to other Product team members
  • Participate in the continuous improvement and scaling of Product Management best practices at Granicus

Requirements

  • Demonstrated ability to build quantitative business cases and financial models
  • Demonstrated experience with complex, transformational roadmap initiatives
  • Experience delivering high-quality technology products/services in a fast-moving environment where priorities and structures shift rapidly
  • Success working in an agile environment
  • High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product
  • Excellent organizational and quantitative analytical skills
  • Technical depth that enables you to understand and earn the respect of the engineers you work with
  • Ability to break the long-term vision down into specific, manageable deliverables that deliver user value as quickly as possible
  • Ability to think strategically with the capacity to expand customer use cases into platform-wide requirements
  • Demonstrated success in working with cross-functional teams
  • Excellent communication skills regardless of the audience — software engineers, product designers, business stakeholders, users, etc.
Benefits
  • Employee Resource Groups to encourage diverse voices
  • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
  • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
  • Special guests from time to time to discuss issues that impact our employee population.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementtechnical product visiondata-driven insightsquantitative business casesfinancial modelsagile methodologyuser experience designfeature prioritizationmetrics analysisproduct lifecycle management
Soft skills
communicationpresentationleadershiporganizational skillsanalytical skillsstrategic thinkingmentorshipcollaborationcustomer engagementintellectual curiosity