Technical Product Manager
Granicus
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Drive the product strategy and execution for Granicus’s core communications capabilities (email/SMS) to support international market expansion.
- Define and prioritize product requirements collaborating closely with cross-functional teams to shape and deliver on the product roadmap.
- Manage project timelines, mitigate risks, and lead go-to-market launch strategies to ensure successful delivery and adoption.
- Collaborate with DevOps, Infrastructure, Security, and Engineering to ensure optimal performance and utilization of the sending infrastructure.
- Make critical technology decisions and influence the long-term direction of the communications platform.
- Lead high-level architecture discussions and planning sessions to prioritize key engineering initiatives including ones that may not have direct customer visibility but are essential for scale.
- Define, analyze, and report on key success metrics for communications performance, and make data-driven recommendations to improve adoption, usage, and impact.
- Maintain comprehensive and up-to-date technical documentation to support internal alignment and knowledge sharing.
- Advocate for platform health; lead initiatives for tech debt, reliability, and maintainability.
- Ability to coach and mentor junior product managers.
Requirements
- 5+ years in a product management or product engineering role
- Success working in an agile environment
- High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product
- Excellent organizational, quantitative analytical, and project management skills
- Experience delivering high-quality technology products and services in a fast-moving environment where priorities shift rapidly
- Demonstrated success in working with cross-functional teams
- Excellent communication skills regardless of the audience
- Ability to break down the long-term vision into specific, manageable deliverables that deliver user value as quickly as possible
- Ability to think strategically with the capacity to expand customer use cases into platform-wide requirements
- Define, analyze, and report on various product metrics from usage to profitability
- Monitor adoption, usage, and revenue impact of new services and features
- Experience working in Salesforce, JIRA, and Aha! is desirable
- Mid-level technical expertise on cloud infrastructure (preferred AWS)
Benefits
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
- We bring in special guests from time to time to discuss issues that impact our employee population
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproduct engineeringagile methodologyquantitative analysisproject managementcloud infrastructuredata analysistechnical documentationarchitecture planningmetrics reporting
Soft Skills
organizational skillscommunication skillsstrategic thinkingcoachingmentoringintellectual curiositycollaborationrisk mitigationleadershipadaptability