Senior Manager, Data & Insights
Granicus
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Lead analysts and data scientists to design and deliver meaningful insights, reporting and dashboarding for our GXC and GXG customers.
- Serve as a customer-facing leader in how data drives a more efficient or improved digital service delivery.
- Lead delivery on sophisticated analytics platform dashboard solutions for Federal, State and Local government clients on their email/SMS sending, websites, surveys, etc., ensuring delivery is meeting client goals and Granicus strategic goals, while optimizing and improving.
- Oversee Data & Insights reporting and data work on Federal, State and Local clients.
- Strategically plan the development and launch of new data-led services and solutions, such as dashboard solutions or reporting and measurement services, including seller enablement, technical support, demo creation, pitches, pre-sales etc.
- Develop the Data & Insights practice services, solutions, client approach and processes, optimizing and improving processes to increase operational efficiency and team collaboration.
- Oversee all aspects of customer-facing data or reporting needs for GXC and GXG. Key leader and strategic thinker on cross-functional efforts, including with product, engineering, data science, implementation and other technical teams across Granicus, guiding the strategic direction of the solution, aligned to Granicus goals.
- Guide individual contributors in career pathing through monitoring and evaluation of performance, demonstration of initiative, and company growth.
- Collaborate with Director on strategic planning and innovation initiatives.
Requirements
- 7+ years of experience in digital marketing analysis preferably in a digital/social agency serving government or at a government agency
- 2-5 years of experience in leading larger teams to ensure quality assurance and strategic direction of project deliverables including data configuration and management, link tracking strategies, custom dashboards, ongoing reporting and presentations for customers.
- Experience launching new services or capabilities to drive business growth.
Benefits
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdashboard solutionsdata configurationlink tracking strategiescustom dashboardsreportingpresentation skillsdigital marketing analysisdata managementanalytics platform
Soft skills
leadershipstrategic thinkingcollaborationteam managementcustomer-facing skillsinitiativeperformance evaluationoperational efficiencyprocess optimizationinnovation