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About the role
Key responsibilities & impact- Assist in managing the content production workflow;
- Identify, analyze and propose improvements to academic processes;
- Continuously strive to improve academic planning and control metrics;
- Retrieve and provide faculty performance indicators;
- Register and monitor academic information for courses, instructors, subjects, etc.;
- Identify opportunities for operational optimization in content production;
- Assist with faculty payment management;
- Monitor faculty contract signing;
- Monitor and update faculty records in Gran's system;
- Support instructors with content and question validation workflows;
- Perform administrative operational and academic back-office activities for Higher Education;
- Support student services and public-facing teams with requests related to academic and pedagogical coordination;
- Communicate directly with faculty using clear, concise, helpful and formal language;
- Occasionally assist with recording educational materials and/or evaluate content adherence to institutional guidelines.
Requirements
What you’ll need- Proficiency with online tools (Microsoft Office, Google Docs, PDF);
- Strong skills with Excel/Google Sheets spreadsheets;
- Good written communication in Portuguese;
- Time management – ability to handle multiple tasks and priorities;
- Quick to learn and use new systems;
- Strong analytical skills;
- Organized;
- Sense of urgency;
- Proactivity;
- Interpersonal skills;
- Problem-solving ability;
- Resilience;
- Adaptability;
- Bachelor’s degree in Administration, Law, Accounting or related fields;
- Experience in a Higher Education institution;
- Experience with AI.
Benefits
Comp & perks- SulAmérica medical and dental plan with nationwide coverage, 100% paid by the company.
- Wellhub (Gympass) or gym reimbursement.
- Partnership with Sesc, providing access to cultural and leisure activities.
- Starbem, Avus and Auster apps: health, wellness and comprehensive support, including psychological, financial and legal assistance.
- Meal voucher or food allowance paid via iFood card.
- Home office allowance paid via iFood card.
- Profit-sharing (PLR) according to current rules.
- Extended maternity and paternity leave.
- GranPix – project recognition program with awards.
- Childcare assistance.
- Full scholarship for Undergraduate and Graduate studies at Gran Faculdade.
- Free unlimited Gran Concursos subscription.
- 70% discount for in-person Graduate and Undergraduate programs in Curitiba.
- Gran Academy – corporate university for employee development.
- Study incentive policies promoting continuous learning.
- Onboarding kit and equipment provided by Gran.
- Christmas bonus voucher in December.
- Gran Baby kit – a gift to celebrate the birth of babies in the family.
- M.O.M – Momento Off Mamãe: one additional day off per year, to be scheduled with direct leadership.
- Gran School Kit – school supplies assistance.
- Inclusion Assistance – exclusive for people with disabilities (PwD).
- Petlove – pet health plan for family pets.
- Day off on your birthday.
- Life insurance.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Content Production Workflow ManagementAcademic Process ImprovementFaculty Performance Indicator AnalysisData Registration And MonitoringAdministrative Operational Activities
Soft Skills
Time ManagementOrganizational SkillsInterpersonal SkillsProblem-Solving AbilityAdaptability
Certifications
Bachelor’s Degree In AdministrationBachelor’s Degree In LawBachelor’s Degree In Accounting
