Grammarly

Deal Desk Analyst

Grammarly

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington • 🇺🇸 United States

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Salary

💰 $118,000 - $145,000 per year

Job Level

Mid-LevelSenior

About the role

  • Conduct thorough deal reviews to evaluate deal structure, terms, discount requests, and revenue implications
  • Configure quotes and manage deal approvals in CPQ systems, ensuring accuracy and efficiency from submission to close
  • Collaborate cross-functionally with Finance, Legal, and Revenue Operations to resolve deal blockers and obtain necessary approvals
  • Provide guidance and recommendations to sales teams on deal structuring, pricing options, and non-standard term requests
  • Develop creative solutions that meet customer needs while protecting company interests
  • Assist in the Order Management review, ensuring the accuracy of our booked revenue
  • Maintain data integrity and ensure seamless information flow between Deal Desk, Finance, and other revenue systems
  • Support end-of-quarter activities and high-priority deals with urgency while maintaining quality and attention to detail
  • Identify opportunities to improve deal desk processes and workflows as the function scales to support business growth
  • Build strong relationships with sales teams, establishing yourself as a trusted advisor and responsive partner
  • Support ad-hoc projects that enhance deal desk processes and improve the operational efficiency of our sellers

Requirements

  • 4-5 years of experience in Deal Desk in a high-growth SaaS environment
  • Comfortable with B2B SaaS metrics, particularly with details like TCV, ACV, and ARR
  • Strong understanding of B2B quote-to-cash processes and general deal segmentation strategies
  • Proficient with CPQ tools, Dealhub is a plus
  • Salesforce experience required: understands Salesforce objects at a high level, can build reports and dashboards to understand business trends.
  • Able to structure deals and manage dealflow effectively with varying constructs (currency, term length, deal type)
  • Strong attention to detail and ability to manage multiple tasks simultaneously
  • Analytical problem-solver comfortable with ambiguity at times
  • Based in MST or PST time zones
  • Strong written and verbal communication skills with varying levels within Sales and CS. Is able to effectively communicate in a virtual environment. Excellent interpersonal skills
  • Bachelor's degree in Business Administration, Finance, or a related field
  • Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
Benefits
  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
deal structuringB2B quote-to-cash processesdeal segmentation strategiesCPQ toolsSalesforcereport buildingdashboard creationdata integrity managementrevenue implications analysisorder management review
Soft skills
attention to detailanalytical problem-solvingcommunication skillsinterpersonal skillscollaborationindependent worktask managementproactive managementadaptabilityrelationship building