Gram Group

Account Executive

• Customer consultation: Provide clear and knowledgeable guidance to customers on the best weighing solutions for their needs.
• Sales support: Prepare and follow up on quotations, and actively convert inquiries into orders.
• Order processing: Enter customer orders into our systems and ensure excellent after-sales support via phone and email.
• Product knowledge: Learn and continuously deepen your understanding of our products to deliver added value to customers.
• Team collaboration: Work closely with the sales and technical teams to stay aligned on strategy, product developments, and customer feedback.

Internal Sales Representative, German Speaking

Internal Sales Representative – German Speaking

Artificial Intelligence

• Own and improve our five international ecommerce platforms: UX, performance, SEO, conversion, and integrations.
• Take full ownership of our corporate website, ensuring it becomes a high-performing, data-driven digital asset aligned with our brand and business goals.
• Lead the ERP (Odoo Enterprise) from a process and operations perspective — connecting departments, improving workflows, ensuring data consistency, and driving automation.
• Use data intelligently: analyse ecommerce, ERP, and operational metrics to detect anomalies, improve performance, and generate actionable insights for growth.
• Drive AI adoption and digital automation across internal processes and customer interactions.
• Collaborate closely with developers, marketing, operations, and customer service to align all digital initiatives.
• Build and maintain a clear digital roadmap focused on growth, efficiency, and innovation.

Head of Digital Products, AI

• Build and nurture long-term relationships with strategic customers in the DACH region.
• Identify opportunities to upsell, cross-sell, and expand existing accounts.
• Respond to daily inbound sales inquiries via email, phone, and chat.
• Assess customer needs and recommend appropriate weighing or volumetric solutions.
• Advise customers on product configuration and integration questions (electronics, connectivity, etc.).
• Lead customer projects from the commercial perspective — understand technical specifications, align proposals, and coordinate internally.
• Help grow our presence in logistics by identifying and engaging new prospects.

Internal Sales Representative, German Speaking

Internal Sales Representative – German Speaking

Internal Sales Representative, German Speaking

Head of Digital Products, AI

Technical Sales Representative, DACH Market