Director, National Accounts

Grainger

National Accounts Director leading Grainger, a broad-line MRO distributor,’s multi-site sales strategy. Developing major-account processes, closing complex deals, and driving revenue across Western US territory.

Posted 8/13/2026full-timeRemote • 🇺🇸 United StatesLead💰 $135,400 - $225,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and implementing strategies for multi-site customer segments, with a strong focus on sales effectiveness and relationship management. Proven ability to analyze market trends and deliver significant customer opportunities while managing complex account processes.

Highest-signal resume keywords

Sales Strategy DevelopmentMulti-Site Opportunity ManagementCustomer Relationship ManagementFinancial ManagementProcess Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Case DevelopmentDeal NegotiationMarket AnalysisReporting and Analysis ToolsCustomer Database Development

Soft Skills

LeadershipRelationship ManagementStrategic ThinkingProblem SolvingCommunication

Certifications & Qualifications

Bachelor's DegreeMaster's Degree

Industry Keywords

National Account ProgramSales EffectivenessCustomer SegmentsMarket SegmentsOperations Support

About the role

Key responsibilities & impact

Lead the development and overall direction of the National account program
Define strategy and implement solutions for multi-site opportunities across the organization
Drive speed to revenue, offer productivity improvements, and provide operations support to field leadership
Develop a business case and assist field leadership with assessment, strategy, development, closure, and implementation of large complex multi-site opportunities
Identify and deliver at least 10 large annual customer opportunities, including deal negotiation, resource allocation, and implementation
Analyze business trends and emerging market segments to identify product solution opportunities with key suppliers
Design and implement a simplified major account process and customized training for DSMs
Identify potential target customers and overall market opportunities with Sales Effectiveness and Marketing
Establish processes for distribution, communication, and analysis of National Account performance
Promote customer accountability through monthly inspection of key account metrics and supporting processes
Develop requirements for a customer database capturing LOU information and customer profiles
Develop short- and long-term reporting and analysis tools for National Account deals
Collaborate with peers to create an infrastructure for managing multi-site opportunities

Requirements

What you’ll need

Bachelor's Degree required
Master's Degree preferred
10+ years of experience in sales required
Previous management experience required
Ability to develop and implement strategy for customer segments and specific accounts
Strong general management skills, including process management and financial management
Ability to grasp and learn complex concepts quickly and independently
Relationship management plan leveraging executive impact
Individual will be responsible for a territory located primarily within the Western half of the US
50% travel required

Benefits

Comp & perks

Medical, dental, vision, and life insurance plans starting on day one
6 free sessions each year with a licensed therapist
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs
Nursing benefits
Up to 14 weeks paid leave for birth parents
Up to 4 weeks paid leave for non-birth parents
Incentive target of up to $43,500.00