On-Site Service Representative, Part Time

Grainger

Onsite Service Representative managing customer MRO inventory for Grainger, a broad-line MRO products distributor. Stocking products, resolving customer issues, and identifying additional sales opportunities.

Posted 8/13/2026part-timeSpringfield • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and inventory management, with a strong focus on problem-solving and collaboration to enhance customer loyalty and operational efficiency. Proficient in utilizing routing software and implementing sales strategies to meet customer needs and promote MRO solutions.

Highest-signal resume keywords

Customer Service ExperienceInventory ManagementRouting Software ProficiencySales Strategy ImplementationProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ScanningProduct StockingOrder CreationMRO Solutions KnowledgeKeepStock Program Management

Soft Skills

Collaboration SkillsProblem-Solving Skills

Tools & Technologies

Routing Software

Certifications & Qualifications

Valid Driver's LicenseAutomobile Insurance

Industry Keywords

Customer LoyaltyService EnvironmentContinuous ImprovementSafety ComplianceSales Partner Collaboration

About the role

Key responsibilities & impact

Service multiple customer locations
Receive and stock purchased product in designated customer locations
Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow the designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the service facility
Create new orders by engaging customers to identify additional product needs
Probe for customer needs during each site visit
Work with sales partners to expand Grainger offerings
Implement sales strategy and help customers understand Grainger MRO solutions
Manage customer inventory through the KeepStock program

Requirements

What you’ll need

3 years' experience in a selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60 lbs and/or work in difficult positions
Collaboration and problem-solving skills
Ability to handle different technical and operational issues
Valid driver's license in state of residence
Must carry required levels of automobile insurance

Benefits

Comp & perks

Medical, dental, vision, and life insurance plans starting on day one
6 free sessions each year with a licensed therapist
18 paid time off (PTO) days annually for full-time employees, prorated based on start date
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs
Nursing benefits
Up to 14 weeks paid leave for birth parents
Up to 4 weeks paid leave for non-birth parents