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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer experiences, maximizing sales opportunities, and ensuring compliance with safety guidelines. Proficient in operating powered industrial equipment and maintaining inventory accuracy.
Highest-signal resume keywords
Customer Experience ManagementSales MaximizationInventory ManagementPowered Industrial Equipment OperationSafety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryProduct PickingInventory CountsMerchandisingShowroom Replenishment
Soft Skills
Adaptable CommunicationCustomer Loyalty Encouragement
Tools & Technologies
Customer-Facing Computer SystemsWarehouse Computer Systems
Industry Keywords
Safety GuidelinesPersonal Protective EquipmentProcess Standards
About the role
Key responsibilities & impact- Manage the entire customer experience, including product selection, accurate order entry, safe product picking, and safely loading customer vehicles
- Maximize sales opportunities and encourage customer loyalty
- Adapt communication style for email, phone, and in-person audiences
- Pick, prepare, and stage will-call orders and shipping products
- Prepare customer backorders and put away received stock
- Assist with merchandising and showroom replenishment
- Perform inventory counts
- Navigate customer-facing and warehouse computer systems
- Perform housekeeping tasks to maintain branch appearance to Grainger standards
- Follow safety guidelines and process standards, including use of personal protective equipment
- Report to the Branch Manager
Requirements
What you’ll need- Flexibility to work any time within branch hours of operation
- Ability to safely lift up to 50 pounds unassisted and heavier loads with assistance
- Ability to learn and operate powered industrial equipment
- Agreement to safety guidelines and compliance with process standards, including wearing personal protective equipment
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans starting on day one
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees, prorated based on start date
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents
