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Grainger

On-Site Service Representative, Part Time

Grainger

On-Site Service Representative managing customer inventory at multiple locations in Lafayette, IN. Providing outstanding customer service and driving account growth through inventory management programs.

Posted 6/24/2026part-timeLafayette • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $27 per hourWebsite

About the role

Key responsibilities & impact
  • Service multiple customer locations
  • Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
  • Resolve customer problems promptly to retain and promote customer loyalty.
  • Follow designated route defined by routing software tools and maintain route guides.
  • Identify continuous improvement opportunities in productivity, process, and cycle time.
  • Comply with safety and inspection requirements of the facility where the service is being provided.
  • Help create new orders by engaging with customers to identify additional product needs
  • Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Requirements

What you’ll need
  • 3 years' experience in selling or service environment.
  • High School Diploma or equivalent.
  • Ability to lift 25 to 60lbs and/ or work in difficult positions.
  • Collaboration and problem-solving skills.
  • Handle different technical and operational issues.
  • Have and maintain a valid driver's license in State of residence.
  • Must carry required levels of automobile insurance.

Benefits

Comp & perks
  • Medical, dental, vision, and life insurance coverage starts on day one of employment.
  • Access to up to 50% of your paycheck based on hours worked before payday.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, parental leave, and other benefits.
  • Safety shoes provided (where applicable).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
inventory managementroute planningcustomer serviceorder processingproduct stocking
Soft Skills
problem-solvingcollaborationcustomer loyaltycommunication
Certifications
valid driver's licenseautomobile insurance