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About the role
Key responsibilities & impact- Manage the entire customer experience.
- This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
- Look for ways to maximize sales opportunities and encourage customer loyalty.
- Adapt communication style to differing audiences in email, over phone, or in person.
- Pick, prepare, and stage will call orders/shipping product.
- Prepare customer backorders and put away other stock received.
- Help with merchandising and perform showroom replenishment.
- Perform inventory counts.
- Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
- Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
- Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.
Requirements
What you’ll need- Flexibility to work any time within branch hours of operation.
- Will safely lift up to 50 pounds unassisted and heavier loads with assistance.
- Learn and operate powered industrial equipment.
Benefits
Comp & perks- Medical, dental, vision, and life insurance coverage available.
- Access to up to 50% of your paycheck based on hours worked before payday.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- PTO prorated for part-time depending on amount of hours.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts and other benefits.
- Safety shoes provided (where applicable).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order entryinventory managementmerchandisingwarehouse operationspowered industrial equipment operation
Soft Skills
customer experience managementsales maximizationcustomer loyalty encouragementadaptability in communicationteamwork
Certifications
safety guidelines compliancepersonal protective equipment training