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About the role
Key responsibilities & impact- Translates leadership and strategic direction for hourly branch team members
- Communicates and executes a sound business strategy to team members that embraces change management.
- Makes sound, fact-based business decisions to support the needs and objectives of the business.
- Lead the team to become the customer’s first choice for the products and services they need to keep their workplaces safe, efficient, and functioning by leading the location’s efforts for all customer interactions within aligned branch locations.
- Build strong internal and external partnerships to facilitate success and embed our branch locations and technical expertise as critical value triggers for our customers and allow Grainger to effectively differentiate our value versus the competition.
- Takes measured risks while being mindful to balance service, cost, ethics and integrity.
- Balances operating expenses with higher level of service, while looking for ways to improve processes and remove non-value added activities.
- Work with market leaders to identify potential solutions for growing counter and will-call volume.
- Implements proper staffing strategies to ensure flexibility with the proper mix of FT and PT team members.
- Effectively monitors controllable expenses to achieve the assigned expense target.
- Builds a continuous improvement (CI) culture by promoting CI methodologies and supporting implementation of projects.
- Encourages all team members to look for improvement opportunities.
- Dedicates self and team to Operational Excellence by complying with all BBX standards.
- Leads a branch that proudly represents Grainger’s service and commitment to the customers and team members.
- Maintains safety and security for all team members and customers.
- Ensures the branch, surrounding landscape, and parking areas are properly maintained.
- Follows and enforces all local/state/federal laws and company policies.
- Creates an environment where team members are engaged, empowered, enthusiastic, and committed to the success of the company.
- Creates an environment for open, continuous, and proactive communication.
Requirements
What you’ll need- Bachelor's Degree or equivalent experience
- Preferred 1+ years leadership experience
- Required Demonstrates the ability to implement initiatives, manage projects and demonstrate change leadership
- Possesses effective project management, planning and facilitation skills.
- Possesses effective time-management skills.
- Has a demonstrated ability to influence and persuade varying levels of internal and external decision-makers.
- Ability to assist in aligning effective cross-functional work groups to develop integrated plans.
- Excellent written and verbal communication skills, strong customer focus.
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementchange managementcontinuous improvement methodologiesstaffing strategiesexpense monitoring
Soft Skills
leadershipcommunicationtime managementinfluencepersuasioncustomer focusplanningfacilitationteam engagementproblem-solving
Certifications
Bachelor's Degree
