Quality Systems Training Manager

GRAIL

Quality Systems Training Manager handling Quality Systems Training Program and Veeva Vault LMS at GRAIL. Supporting training compliance and continuous improvement initiatives for quality management systems.

Posted 4/17/2026full-timeDurham • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $118,000 - $156,000 per yearWebsite

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Support the execution and continuous improvement of the Quality Systems Training Program in alignment with GRAIL’s QMS, regulatory requirements, and internal compliance expectations.
Partner with Quality leadership and cross-functional stakeholders to implement quality training strategies that support business initiatives, role readiness, and organizational effectiveness.
Ensure training processes are administered in a compliant, consistent, and inspection-ready manner across applicable functions.
Support standardization of training practices, governance, and documentation to promote effectiveness, scalability, and consistency across the organization.
Administer and maintain training objects within Veeva Vault LMS, including learner roles, curricula, training assignments, notifications, dashboards, reports, and related system configuration elements.
Support ongoing LMS configuration and optimization.

Requirements

What you’ll need

Bachelor’s degree in Life Sciences, Education, Quality, Regulatory, Clinical Laboratory Science, or a related discipline.
Experience working in a regulated environment governed by one or more of the following: GxP, ISO 13485, ISO 15189, 21 CFR Part 820, 21 CFR Part 493 (CLIA), CAP, and 21 CFR Part 11.
Progressive experience in training, quality systems, learning management systems, or regulated operations within the life sciences, medical device, biotech, diagnostics, or clinical laboratory environment.
Experience administering or supporting a Learning Management System (LMS) in a regulated environment.
Experience supporting or managing training processes tied to quality systems, controlled documents, and role-based training requirements.
Strong analytical, organizational, and project management skills, with the ability to manage multiple priorities and stakeholders simultaneously.
Strong written and verbal communication skills, including the ability to facilitate training, communicate requirements clearly, and partner effectively across functions.
Inspection readiness mindset and experience supporting training-related compliance activities.

Benefits

Comp & perks

flexible time-off or vacation
401(k) retirement plan with employer match
medical, dental, and vision coverage
mindfulness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Quality SystemsTraining Program ManagementLearning Management Systems (LMS)Training Process AdministrationTraining Strategy ImplementationRegulatory ComplianceDocumentation GovernanceVeeva VaultAnalytical SkillsProject Management

Soft Skills

Organizational SkillsCommunication SkillsFacilitation SkillsStakeholder ManagementInspection Readiness Mindset