GRAIL

Quality Systems Training Manager

GRAIL

full-time

Posted on:

Location Type: Hybrid

Location: DurhamNorth CarolinaUnited States

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Salary

💰 $118,000 - $156,000 per year

Tech Stack

About the role

  • Support the execution and continuous improvement of the Quality Systems Training Program in alignment with GRAIL’s QMS, regulatory requirements, and internal compliance expectations.
  • Partner with Quality leadership and cross-functional stakeholders to implement quality training strategies that support business initiatives, role readiness, and organizational effectiveness.
  • Ensure training processes are administered in a compliant, consistent, and inspection-ready manner across applicable functions.
  • Support standardization of training practices, governance, and documentation to promote effectiveness, scalability, and consistency across the organization.
  • Administer and maintain training objects within Veeva Vault LMS, including learner roles, curricula, training assignments, notifications, dashboards, reports, and related system configuration elements.
  • Support ongoing LMS configuration and optimization.

Requirements

  • Bachelor’s degree in Life Sciences, Education, Quality, Regulatory, Clinical Laboratory Science, or a related discipline.
  • Experience working in a regulated environment governed by one or more of the following: GxP, ISO 13485, ISO 15189, 21 CFR Part 820, 21 CFR Part 493 (CLIA), CAP, and 21 CFR Part 11.
  • Progressive experience in training, quality systems, learning management systems, or regulated operations within the life sciences, medical device, biotech, diagnostics, or clinical laboratory environment.
  • Experience administering or supporting a Learning Management System (LMS) in a regulated environment.
  • Experience supporting or managing training processes tied to quality systems, controlled documents, and role-based training requirements.
  • Strong analytical, organizational, and project management skills, with the ability to manage multiple priorities and stakeholders simultaneously.
  • Strong written and verbal communication skills, including the ability to facilitate training, communicate requirements clearly, and partner effectively across functions.
  • Inspection readiness mindset and experience supporting training-related compliance activities.
Benefits
  • flexible time-off or vacation
  • 401(k) retirement plan with employer match
  • medical, dental, and vision coverage
  • mindfulness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Quality SystemsTraining Program ManagementLearning Management Systems (LMS)Training Process AdministrationTraining Strategy ImplementationRegulatory ComplianceDocumentation GovernanceVeeva VaultAnalytical SkillsProject Management
Soft Skills
Organizational SkillsCommunication SkillsFacilitation SkillsStakeholder ManagementInspection Readiness Mindset