Insurance

• Perform routine benefit verification activities for study participants, following standard operating procedures.
• Use established systems to conduct individual and bulk eligibility checks and document results accurately.
• Provide real-time phone assistance to study site partners during business hours to resolve insurance or cost-share questions.
• Escalate complex inquiries appropriately.
• Maintain and update patient demographic and insurance information in relevant systems with precision, ensuring data integrity and adherence to company and regulatory requirements.
• Coordinate with team members and cross-functional partners to complete work assignments and maintain service quality standards.
• Identify opportunities to improve process efficiency or accuracy and communicate suggestions to the supervisor.
• Perform other assigned duties related to benefit verification and claims support as needed.

Insurance Benefit Verification Coordinator II

Inbound Sales Center Insurance Agent, Personal Lines

Insurance Career Advisor

Insurance Consultant

Director, General Lines – Commercial Insurance Sales

Health Insurance Representative