Grafana Labs

People Technology Analyst, Workday

Grafana Labs

contract

Posted on:

Location Type: Remote

Location: Ireland

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Salary

💰 €64,000 - €77,000 per year

About the role

  • Support system users, troubleshooting issues, and providing timely resolution, leveraging Workday Community/support to resolve complex escalation points.
  • Build and maintain custom reports, tools and analytics to meet team needs.
  • Lead Workday enhancement and optimization projects through completion.
  • Configure and maintain Workday business processes including routing, approvals, notifications, and condition rules.
  • Support Workday bi-annual releases by reviewing release notes, performing impact analysis, coordinating testing, and implementing relevant feature updates.
  • Configure and maintain security roles and permissions to ensure data protection and privacy.
  • Create Inbound EIB templates and mass loading data for recurring tasks and as needed.
  • Create change management documentation and training to support cross functional teams on new features.

Requirements

  • 1-2 years+ experience configuring and supporting Workday HCM (ideal candidates will have experience supporting several of these additional modules: Absence, Global Benefits, Talent & Performance, Advanced Compensation, and Journeys.).
  • Experience in a high-growth startup environment with constant change as your companion.
  • A passion for being organized, with incredibly strong project management skills. You will need to be detail oriented, love multi-tasking and have excellent follow through skills.
  • A customer service, highly-approachable role ensuring that everyone, locally and internationally, views you as a “go to” person.
  • Excellent communication in all channels (in person, online, in writing) and are able to form strong working relationships both in person and virtually.
  • Strong analytical skills, with the ability to create custom reports, use complex spreadsheet formulas and analyze data in order to draw conclusions and make recommendations.
  • You will be process oriented and enjoy creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems.
  • You will also be in the detail and happy to own your administrative tasks through to completion.
Benefits
  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Workday HCMcustom reportsdata analysisEIB templatesimpact analysisconfigurationsecurity rolesbusiness processesproject managementcomplex spreadsheet formulas
Soft Skills
customer serviceorganizational skillsdetail orientedmulti-taskingexcellent communicationstrong working relationshipsanalytical skillsprocess orientedcreative problem solvingfollow through