Grafana Labs

People Technology Analyst – Workday

Grafana Labs

contract

Posted on:

Location Type: Remote

Location: Netherlands

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Salary

💰 €60,000 - €72,000 per year

About the role

  • Support system users, troubleshooting issues, and providing timely resolution, leveraging Workday Community/support to resolve complex escalation points. You will be the point person to answer questions and help enable teams.
  • Build and maintain custom reports, tools and analytics to meet team needs. You will be well versed in the different reporting types (Advanced, Matrix, Transposed, etc), calculated fields, prompts, and filters.
  • Lead Workday enhancement and optimization projects through completion.
  • Configure and maintain Workday business processes including routing, approvals, notifications, and condition rules.
  • Support Workday bi-annual releases by reviewing release notes, performing impact analysis, coordinating testing, and implementing relevant feature updates.
  • Configure and maintain security roles and permissions to ensure data protection and privacy.
  • Create Inbound EIB templates and mass loading data for recurring tasks and as needed.
  • Create change management documentation and training to support cross functional teams on new features.

Requirements

  • 1-2 years+ experience configuring and supporting Workday HCM (ideal candidates will have experience supporting several of these additional modules: Absence, Global Benefits, Talent & Performance, Advanced Compensation, and Journeys.)
  • Experience in a high-growth startup environment with constant change as your companion.
  • A passion for being organized, with incredibly strong project management skills. You will need to be detail oriented, love multi-tasking and have excellent follow through skills.
  • A customer service, highly-approachable role ensuring that everyone, locally and internationally, views you as a “go to” person.
  • Excellent communication in all channels (in person, online, in writing) and are able to form strong working relationships both in person and virtually.
  • Strong analytical skills, with the ability to create custom reports, use complex spreadsheet formulas and analyze data in order to draw conclusions and make recommendations.
  • You will be process oriented and enjoy creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems.
  • You will also be in the detail and happy to own your administrative tasks through to completion.
Benefits
  • 100% Remote, Global Culture
  • Scaling Organization
  • Transparent Communication
  • Innovation-Driven
  • Open Source Roots
  • Empowered Teams
  • Career Growth Pathways
  • Approachable Leadership
  • Passionate People
  • In-Person onboarding
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Workday HCMcustom reportsAdvanced reportingMatrix reportingTransposed reportingcalculated fieldsInbound EIB templatesdata analysisimpact analysissecurity roles configuration
Soft Skills
project managementdetail orientedmulti-taskingcustomer servicecommunicationrelationship buildinganalytical skillsprocess orientedproblem solvingorganizational skills