Understand the gaps in our current documentation and how to organize and build documentation for scale
Help establish best practices within the technical writing team to keep up with our needs for documentation across projects and products
Manage a team of technical writers
Work with the technical writing management team and other stakeholders to support a collaborative, intentional content strategy across content types, including blogs and video
Collaboratively develop opinionated content that helps users become successful with our products using our technical documentation
Support a transparent project management process to help internal stakeholders track significant updates to our documentation
Promote an approach that focuses on results and supports work-life balance by helping to balance assignments across the team when workloads are uneven, manage conflicting priorities, and prevent over-resourcing

Requirements

Experience leading and writing excellent developer documentation in a dynamic, fast-paced environment
Experience interacting with engineering and other internal and external groups to define deliverables, priorities, and processes
Player/coach mentality to engage with an international team
Ability to quickly understand the organization’s needs and develop a plan in response, helping technical writers prioritize high-priority feature release work with other documentation, usability, and process improvements
Experience managing remotely across global time zones
Experience as a technical writer working on developer documentation
Experience working with the open source community
Experience building relationships and advocating for the technical writing discipline with internal stakeholders
First-class written, verbal, and interpersonal communication skills
Experience working with docs-as-code, Markdown, Git, GitHub, and project management tools

Benefits

100% Remote, Global Culture
Scaling Organization
Transparent Communication
Innovation-Driven
Open Source Roots
Empowered Teams
Career Growth Pathways
Approachable Leadership
Passionate People
In-Person onboarding
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical writingdeveloper documentationdocs-as-codeMarkdownGitGitHubproject management

Soft Skills

leadershipcommunicationcollaborationprioritizationrelationship buildingadvocacyresults-orientedwork-life balance management