Grafana Labs

People Technology Analyst

Grafana Labs

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $120,000 per year

About the role

  • Serve as the system owner and SME for Greenhouse Recruiting
  • Configure and maintain custom fields, stages, tags, security permissions, and other metadata lists
  • Provide technical support for integrations
  • Build and maintain dashboards, reports, and analytics to support hiring insights and decision-making
  • Support audits, compliance needs, and data integrity within the recruiting system
  • Drive continuous improvement through testing new features, releases, and best practices
  • Partner with internal stakeholders to gather requirements, document processes, and translate needs into system solutions
  • Support and administer additional people tools such as Learning Management Systems (LMS), AI-enabled HR tools, Workforce Planning Platforms, etc.
  • Create configuration documentation and develop user guides to enable internal stakeholders

Requirements

  • Must be located in either Central or Eastern time zone in the US
  • Experience administering Greenhouse (ATS) is required, Docebo (LMS), Tangelo (Onboarding & Workflow Automation) preferred.
  • Experience in a high-growth startup environment with constant change as your companion
  • A passion for being organized, with incredibly strong project management skills. You will need to be detail oriented, love multi-tasking and have excellent follow through skills
  • A customer service, highly-approachable role ensuring that everyone, locally and internationally, views you as a “go to” person
  • Excellent communication in all channels (in person, online, in writing) and are able to form strong working relationships both in person and virtually
  • Process oriented, creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems.
Benefits
  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
system ownershiptechnical supportdata integritydashboard buildingreportinganalyticsconfiguration documentationprocess documentationfeature testingproject management
Soft Skills
organizational skillsdetail orientedmulti-taskingcustomer serviceapproachabilitycommunicationrelationship buildingprocess orientationcreative problem solvingstrong follow through