Grafana Labs

Senior People Ops Specialist

Grafana Labs

full-time

Posted on:

Origin:  • 🇪🇸 Spain

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Salary

💰 €38,200 - €45,841 per year

Job Level

Senior

Tech Stack

CloudGrafanaOpen Source

About the role

  • Manage the entire employee lifecycle and act as a key contributor in People Operations across an international, remote-first organization.
  • Manage new hire documentation from offer acceptance, including global Right to Work checks, background screens, and I-9 Documentation, ensuring a first-class onboarding experience.
  • Oversee global contract creation and the background check process, supporting contingent onboarding as needed.
  • Jointly own and drive critical processes including global onboarding and offboarding, leave management, and compensation operations.
  • Research, build, and continuously improve scalable People tools and processes, identifying opportunities for efficiency and automation.
  • Support international entity establishments and key annual People processes such as performance, compensation, promotions, and levelling.
  • Act as a key point of contact for team member inquiries, providing prompt and accurate resolutions.
  • Manage and maintain all global People templates, including employment verifications, visa support, offer letters, and contracts, and coordinate candidate visa processes.
  • Prepare and ensure timely submission of monthly payroll updates, partnering closely with the Finance team for accurate documentation.
  • Administer, enhance, and audit all People systems (e.g., Workday, Tangelo, Freshservice), driving data integrity across platforms.

Requirements

  • You have progressive experience in a People Operations (HR) generalist or coordination role, preferably within a high-growth, remote environment
  • You are highly organized, with strong attention to detail, and you love multitasking with excellent follow-through skills.
  • You thrive in ambiguity, demonstrating exceptional problem-solving skills and the ability to confidently make decisions even when all information isn't readily available. You understand when to move forward with a "good" solution and iterate to "great," rather than stalling for perfection.
  • Highly resourceful and adept at both independent work and effective collaboration, demonstrating strong initiative, creative problem-solving skills, and sound judgment
  • You are a proactive self-starter, a true "go-getter" who is not afraid to ask questions, challenge the status quo, and drive initiatives forward.
  • You possess outstanding cross-functional collaboration skills, with a proven ability to build and maintain strong, trusted relationships both within the People team and across all levels of the organization (e.g., Finance, Legal, Leadership).
  • You are highly approachable and have a customer service mindset to your role, ensuring that everyone, locally and internationally, has a great interaction with you and the People Operations team.
  • You are able to adapt to new processes, technologies, and ways of working, thriving in a dynamic, evolving environment.
  • You are process-oriented and enjoy creating process and structure where there is none, often as part of a team effort.
  • Ideally, you have experience partnering with or working within People Operations and understand the importance of handling and protecting sensitive and confidential information.