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Gradient Labs

Operations Generalist

Gradient Labs

Operations Generalist supporting AI customer operations for financial services startup. Collaborating with various teams and ensuring smooth operational execution.

Posted 6/26/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Switching

About the role

Key responsibilities & impact
  • Ensure Gradient Labs runs smoothly as it grows
  • Work directly with the Head of Operations
  • Own day-to-day operations execution including invoice management and vendor relationships
  • Drive strategic projects and process improvements
  • Ensure accuracy in commission calculations and contracts

Requirements

What you’ll need
  • Operations experience at a high-growth startup or scale-up
  • Detail-oriented with triple-checking abilities
  • Problem-solving with multiple stakeholders
  • Process-minded with systems thinking
  • Comfortable with context-switching
  • Hands-on yet strategic mindset
  • Collaboration in person two days a week.

Benefits

Comp & perks
  • Collaborating directly with founders
  • Gaining exposure to every function
  • Real influence on how we scale

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
detail-orientedproblem-solvingprocess-mindedsystems thinkingcontext-switchingstrategic mindsetcollaboration