Commercial Manager

Grab

Commercial Manager driving strategy and partnerships for GrabMart's Category Growth in Vietnam. Leading Account Management and enhancing merchant operations to grow market presence.

Posted 4/21/2026full-timeRemote • 🇻🇳 VietnamSeniorLeadWebsite

About the role

Key responsibilities & impact

Lead and coach the Account Management team to ensure best-in-class merchant operations
Define category growth strategies for target categories, including Health & Beauty, Fashion, Home Living, Pets, and others
Execute these strategies through assortment planning, merchant recruitment, promotional calendars, and pricing/GM strategies
Own and run cross-functional projects from scoping to rollout and measurement
Work closely with Product, Legal, Marketing, Operations and Analytics to align priorities, remove execution blockers and optimize merchant/consumer funnels
Build and maintain strong merchant relationships and partnerships to accelerate onboarding and exclusive assortment
Continually monitor category and merchant OKRs and iterate commercial levers to hit targets
Drive stakeholder alignment and present business cases, performance reviews and forecasts to senior leadership
Use performance data and market insights to identify new business opportunities, pricing levers and promotional tactics

Requirements

What you’ll need

8+ years in e-commerce, marketplaces or digital retail
Demonstrable experience and established relationship in category development for Health & Beauty, Fashion, Home Living, or related retail categories
Experience managing and developing account management or commercial teams
Proven ability to lead cross-functional projects and influence senior stakeholders across Product, Ops, Marketing and Partnerships
Strong commercial acumen — able to build business cases, set pricing and promotional strategies, and balance short-term performance with long-term strategic growth
Comfortable working with data and analytics to define KPIs, run experiments and make evidence-based decisions
Excellent written and verbal communication skills in English; strong presentation skills for internal and external stakeholders.
Bachelor's degree in Business, Economics, Marketing or related; MBA or equivalent is a plus.

Benefits

Comp & perks

Term Life Insurance
comprehensive Medical Insurance
Parental and Birthday leave
Love-all-Serve-all (LASA) volunteering leave
FlexWork arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

category developmentassortment planningmerchant recruitmentpricing strategiesdata analyticsKPI definitionbusiness case developmentpromotional tacticscross-functional project managemente-commerce

Soft Skills

leadershipcoachingstakeholder alignmentcommunicationpresentation skillsrelationship buildingstrategic thinkinginfluencecommercial acumenproblem-solving

Certifications

Bachelor's degreeMBA