Middle Account Manager, Turkish Language

GR8 Tech

Manage operational support and client onboarding at GR8 Tech’s B2B iGaming platform. Analyze performance and optimize ROI while developing long-term partnerships.

Posted 4/20/2026full-timeRemote • 🇲🇹 MaltaJuniorWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Own business and operational support for an assigned client portfolio.
Develop existing and new clients into long-term partnerships.
Manage commercial and operational issues to ensure smooth service delivery.
Support onboarding of newly signed clients.
Help clients adopt and use GR8 Tech products effectively.
Analyze client performance and product usage.
Prepare reports, statistics, and performance summaries.
Work with clients to optimize ROI across products.
Present product updates, upgrades, and new functionality.
Collect client feedback and share it with product and development teams.
Work with affiliates, customer service, payments, and development teams.
Upsell and cross-sell products or features and document them in CRM.

Requirements

What you’ll need

1–2 years of experience, with at least 1 year in the iGaming industry as an B2B Account Manager or in a related role.
Advanced English and fluent Turkish.
Confident MS Office skills (Excel, PowerPoint, Word).
Basic experience with CRM and BI tools.
Strong communication skills and high emotional intelligence.
Ability to work independently and prioritize operational tasks.
Analytical mindset and problem-solving skills.
Familiarity with SDLC and task management tools (Jira, Confluence, Miro).
Basic technical understanding of web services.
Experience in commercial discussions or entry-level negotiation.
Experience generating ideas for platform or process improvements.
Proficiency in Ukrainian or Russian will be a plus.

Benefits

Comp & perks

Benefits Cafeteria — annual budget you allocate to:
Sports
Medical
Mental health
Home office
Languages.
Paid maternity/paternity leave + monthly childcare allowance.
20+ vacation days, unlimited sick leave, emergency time off.
Remote-first + tech support + coworking compensation.
Team events (online/offline/offsite).
Learning culture with internal courses + growth programs.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B Account ManagementiGamingAnalytical mindsetProblem-solving skillsBasic technical understanding of web servicesCommercial discussionsNegotiationPerformance analysisReport preparationROI optimization

Soft Skills

Strong communication skillsHigh emotional intelligenceAbility to work independentlyPrioritizationClient relationship managementFeedback collectionPartnership developmentService delivery managementCross-sellingUpselling