GR8 Tech

Business Analyst

GR8 Tech

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

SDLC

About the role

  • Collaborating with stakeholders to collect and document project requirements;
  • Translating business needs into JIRA issues such as user stories, tasks, and epics;
  • Defining and managing acceptance criteria for project deliverables;
  • Creating and maintaining user stories, tasks, and epics in JIRA;
  • Assigning priorities, story points, and ensuring backlog refinement;
  • Tracking issue progress and ensuring timely resolution of blockers;
  • Designing, implementing, and refining JIRA workflows to align with business needs;
  • Defining issue statuses, transitions, and automation rules for smoother workflows;
  • Ensuring workflow compliance with Agile or project management methodologies;
  • Generating reports and dashboards to track project progress, team productivity, and issue resolution;
  • Using JIRA’s reporting features to analyze project data and identify bottlenecks;
  • Providing insights to stakeholders based on data-driven metrics;
  • Facilitating clear communication between development teams, product owners, and stakeholders;
  • Ensuring transparency and documentation of all project-related activities;
  • Conducting training sessions to help teams effectively use JIRA Identify areas for improvement in project tracking and issue management processes.

Requirements

  • Proficiency in JIRA for issue tracking, workflow customization, and reporting;
  • Experience in Agile methodologies (Scrum, Kanban);
  • Understanding of JIRA integrations with tools like Confluence, Slack, and Trello;
  • Strong knowledge of JIRA query language (JQL) for advanced issue filtering and reporting;
  • Ability to create and manage JIRA dashboards and custom reports;
  • Experience in designing and implementing JIRA workflows;
  • Familiarity with user story management and backlog refinement;
  • Basic understanding of software development lifecycle (SDLC).
Benefits
  • An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:
  • Sports – gym, yoga, or any activity to keep you active;
  • Medical – insurance and wellness services;
  • Mental health– therapy or coaching support;
  • Home office – ergonomic furniture, gadgets, and tools;
  • Languages – courses to improve or learn new skills.
  • Parental support with paid maternity/paternity leave and monthly childcare allowance;
  • 20+ vacation days, unlimited sick leave, and emergency time off;
  • Remote-first setup with full tech support and coworking compensation;
  • Regular team events – online, offline, and offsite;
  • Learning culture with internal courses, career development programs, and real growth opportunities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JIRAAgile methodologiesJIRA query language (JQL)workflow customizationissue trackingreportinguser story managementbacklog refinementsoftware development lifecycle (SDLC)JIRA dashboards
Soft Skills
collaborationcommunicationproblem-solvingfacilitationdocumentationtrainingdata analysisstakeholder engagementprioritizationtransparency