GR8 Tech

Business Analyst

GR8 Tech

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

SDLC

About the role

  • Collaborating with stakeholders to collect and document project requirements;
  • Translating business needs into JIRA issues such as user stories, tasks, and epics;
  • Defining and managing acceptance criteria for project deliverables;
  • Creating and maintaining user stories, tasks, and epics in JIRA;
  • Assigning priorities, story points, and ensuring backlog refinement;
  • Tracking issue progress and ensuring timely resolution of blockers;
  • Designing, implementing, and refining JIRA workflows to align with business needs;
  • Defining issue statuses, transitions, and automation rules for smoother workflows;
  • Ensuring workflow compliance with Agile or project management methodologies;
  • Generating reports and dashboards to track project progress, team productivity, and issue resolution;
  • Using JIRA’s reporting features to analyze project data and identify bottlenecks;
  • Providing insights to stakeholders based on data-driven metrics;
  • Facilitating clear communication between development teams, product owners, and stakeholders;
  • Ensuring transparency and documentation of all project-related activities;
  • Conducting training sessions to help teams effectively use JIRA Identify areas for improvement in project tracking and issue management processes.

Requirements

  • Proficiency in JIRA for issue tracking, workflow customization, and reporting;
  • Experience in Agile methodologies (Scrum, Kanban);
  • Understanding of JIRA integrations with tools like Confluence, Slack, and Trello;
  • Strong knowledge of JIRA query language (JQL) for advanced issue filtering and reporting;
  • Ability to create and manage JIRA dashboards and custom reports;
  • Experience in designing and implementing JIRA workflows;
  • Familiarity with user story management and backlog refinement;
  • Basic understanding of software development lifecycle (SDLC).
Benefits
  • An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:
  • Sports – gym, yoga, or any activity to keep you active;
  • Medical – insurance and wellness services;
  • Mental health– therapy or coaching support;
  • Home office – ergonomic furniture, gadgets, and tools;
  • Languages – courses to improve or learn new skills.
  • Parental support with paid maternity/paternity leave and monthly childcare allowance;
  • 20+ vacation days, unlimited sick leave, and emergency time off;
  • Remote-first setup with full tech support and coworking compensation;
  • Regular team events – online, offline, and offsite;
  • Learning culture with internal courses, career development programs, and real growth opportunities.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
JIRAAgile methodologiesJIRA query language (JQL)workflow customizationissue trackingreportinguser story managementbacklog refinementsoftware development lifecycle (SDLC)JIRA dashboards
Soft skills
collaborationcommunicationproblem-solvingfacilitationdocumentationtrainingdata analysisstakeholder engagementprioritizationtransparency