GR8 Global

Solutions Engineer

• Design, build, and maintain automation workflows in n8n and Microsoft Power Automate (Cloud/Desktop), with Python services as needed.
• Implement document processing pipelines: ingest PDFs, apply OCR/document intelligence, extract/normalize fields, validate against business rules, and post to downstream systems.
• Build secure API integrations with internal and third‑party systems (REST/Microsoft Graph).
• Develop reusable components and connectors (n8n custom nodes/credentials, Power Automate custom connectors) and define coding/usage standards.
• Implement end‑to‑end observability: structured logging, metrics, dashboards, and Teams alerting; define and meet SLAs/SLOs.
• Ensure robust error handling and exception workflows across automations.
• Produce clear documentation, including architecture diagrams, runbooks, and user guides.
• Collaborate with the Automation Manager to gather requirements, map processes, define acceptance criteria, and iteratively deliver solutions.
• Align automations with REDW security and compliance standards (NIST/CIS), including audit‑friendly logging with sensitive data redaction, data classification, and retention.
• Participate in change management (tickets, release notes, CAB reviews) and in incident response and root‑cause analysis; implement preventive improvements.
• Perform data mapping and transformation; validate schemas and enforce data quality controls before creating/updating records.
• Maintain backup/export/version control for workflows and connectors; plan and test rollback and disaster recovery.
• Evaluate and select the right tool for each use case (n8n, Power Automate, Python, or Azure services) based on maintainability, security, performance, and cost.
• Track and communicate business impact (time saved, error reduction, throughput); maintain KPIs and continuously optimize workflows.

Automation and Integrations Engineer, API/RPA