Community CX Manager
Grüns
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $100,000 per year
Job Level
JuniorMid-Level
About the role
- Manage and tag all inbound community messages in Sprout.
- Respond to CX and social inquiries.
- Bring the Grüns voice to every interaction.
- Track and analyze tagging trends.
- Collaborate with CX, Social, and Influencer teams.
Requirements
- 2–3 years of experience in CX, social, or community management for a consumer brand.
- Confident communicator — excellent written skills with a witty, authentic voice.
- Experience with Sprout Social or similar tools, plus CRMs like Gladly, Zendesk, or Gorgias.
- Bonus: Shopify, Loop Returns, or Skio familiarity.
Benefits
- Competitive equity packages
- Comprehensive set of benefits designed to support well-being, growth, and balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
confident communicatorexcellent written skillswitty voiceauthentic voice