GRÜN Software Medien GmbH

Hotline and Customer Support

GRÜN Software Medien GmbH

full-time

Posted on:

Location Type: Office

Location: Endingen am KaiserstuhlGermany

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Tech Stack

About the role

  • You support our customers in their day-to-day operations.
  • You install software components on our customers' systems.
  • You analyze program logs to troubleshoot and resolve issues.
  • You assist with customizing our software.
  • You analyze data and perform backups.

Requirements

  • You work reliably and are customer- and solution-oriented.
  • You are communicative and have good German language skills.
  • You are flexible and team-oriented.
  • Ideally, you have knowledge of Linux, databases, or SQL.
Benefits
  • Great team Friendly, motivated and competent colleagues who embrace collaboration and mutual support.
  • Independent work Autonomous tasks with thorough, structured onboarding.
  • Training budget A personal training budget of €1,500 per year for your professional and personal development.
  • Attractive compensation Performance-based salary including a success-related bonus.
  • Company pension We support you in building your financial security for the future.
  • Hansefit membership Access to a wide range of sports and health offerings.
  • Sustainable & family-friendly workplace A working environment that takes responsibility—for people, family, and the environment.
  • Fully stocked office Fully equipped kitchen with fresh fruit as well as tea, coffee, espresso, cappuccino and cold drinks.
  • Company bikes & e-bikes Option to use our company bikes or e-bikes.
  • Flat hierarchies Short decision-making paths and direct communication at eye level.
  • Regular team events Fortnightly get-togethers (Pizza Day) and joint events such as barbecues, summer parties or outings.
  • Work where others vacation A workplace in the tri-border region with very high leisure value and exceptional quality of life.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LinuxdatabasesSQLsoftware installationtroubleshootingdata analysissoftware customizationbackup management
Soft Skills
customer-orientedsolution-orientedcommunicativeflexibleteam-oriented