Hotline & Customer Support Representative
GRÜN Software Group
full-time
Posted on:
Location Type: Office
Location: Endingen am Kaiserstuhl • Germany
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About the role
- Support customers in their day-to-day operations
- Install software components on customers' systems
- Analyze application logs to diagnose and resolve issues
- Assist with software customization
- Evaluate data and create backups
Requirements
- Reliable, customer- and solution-oriented
- Good command of German
- Flexible and team-oriented
- Ideally: experience with Linux, databases, or SQL
Benefits
- Great team
- Independent work with responsibility
- Training budget of €1,500 per year
- Performance-based salary including profit-sharing
- Company pension scheme
- Hansefit membership
- Sustainable and family-friendly working environment
- Fully equipped kitchen with fresh fruit, tea, coffee, espresso, cappuccino, and cold drinks
- Company bikes & e-bikes
- Flat hierarchies
- Regular team events
- Workplace in the tri-border region offering excellent recreational opportunities and an outstanding quality of life
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LinuxdatabasesSQLsoftware installationsoftware customizationapplication log analysisdata evaluationbackup creation
Soft Skills
reliablecustomer-orientedsolution-orientedflexibleteam-oriented