GPS Group Peer Support

Administration

• Manage LMS platform (LearnWorlds or similar) end-to-end
• Set up courses, modules, and participant enrollments
• Manage user access and permissions
• Troubleshoot issues and resolve them in real time
• Maintain data accuracy across LMS and CRM systems
• Identify and proactively fix system or data issues
• Monitor attendance, progress, and completion
• Support live sessions when needed (Zoom setup and troubleshooting)

LMS Administrator – Program Systems Manager, Bilingual English/Spanish

Operations

• Own LMS platform end-to-end (LearnWorlds or equivalent)
• Manage: Course setup and structure
• Participant enrollment and access
• Permissions and user management
• Troubleshoot LMS issues independently in real time
• Maintain data integrity across LMS and CRM (HubSpot)
• Identify and resolve system issues proactively
• Ensure all LMS workflows support accurate reporting and program delivery
• Maintain accurate participant data across LMS and HubSpot
• Ensure alignment between registration, enrollment, and reporting
• Identify and resolve discrepancies across systems
• Support reporting accuracy for trainings and programs
• Coordinate logistics for training programs and support groups
• Monitor participant progress, attendance, and completion
• Ensure all communications, materials, and systems are aligned
• Resolve operational issues during live programs
• Lead Zoom session setup and management
• Troubleshoot participant access and technical issues in real time
• Support facilitators during sessions.

LMS Administrator – Program Systems Manager, Bilingual English/Spanish

LMS Systems & Training Operations Coordinator, Bilingual English/Spanish