Virtual Training Producer, WebEx Required

GP Strategies Modern Apprenticeships

Virtual Training Producer providing technical support for virtual classrooms in public sector. Enabling effective learning for government agencies through WebEx and communication skills.

Posted 7/24/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical coordination and support for virtual classroom sessions, with a strong focus on customer service and effective communication. Proficient in using the WebEx Training platform to facilitate seamless virtual instruction and training.

Highest-signal resume keywords

WebEx Training PlatformTechnical CoordinationCustomer Client Service SkillsOperational Communication CapabilitiesVirtual Instruction Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Exceptional Customer ServiceResponsive Communication

Tools & Technologies

Virtual Classroom Technical Platform

Industry Keywords

Virtual Classroom ServicesTechnical SupportSession Management

About the role

Key responsibilities & impact

The individual on the Virtual Classroom Team is responsible for providing technical coordination and support before and during the virtual classroom session
The producer shall be responsible for the operation of the virtual classroom technical platform to deliver classes according to the various delivery methods
Responsible for training the other Virtual Classroom Services producers and instructors throughout the Enterprise on the use of the technical platform, the functions needed to produce a virtual classroom session, and virtual instruction techniques and other administrative tasks associated with VGS
Be available/responsive in all assigned sessions as well as communicating routine updates via the team chat space

Requirements

What you’ll need

Exceptional customer client service skills and a technical aptitude
Technical knowledge of the WebEx Training platform that enables the delivery of virtual classroom courses required
Ability to provide high quality operational and communication capabilities to enable seamless information transfer between Instructors, and service provider
Ability to provide support staff to provide technical support to any students joining the session 30 mins – 1hr before a class session; and respond to all non-urgent items related to scheduled class sessions in less than 24 hours.

Benefits

Comp & perks

Benefitted position